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Santa Monica BMW
Santa Monica, CA
1,895 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,895 reviews
December 07, 2023
Excellent professional Service Representatives were very helpful and supportive! The service facility is very high tech, efficient, and clean. helpful and supportive! The service facility is very high tech, efficient, and clean. More
by irmahop
Verified CustomerEmployees Worked With
December 06, 2023
The last three times I brought my car in for service, there was another problem with the car within two weeks that need to be addressed. I was also charged for parts that were never installed on my car. there was another problem with the car within two weeks that need to be addressed. I was also charged for parts that were never installed on my car. More
by wooh33
Employees Worked With
December 06, 2023
the service was handled well,and was satisfactory,prompt,and I can tell others about it. satisfactory,prompt,and I can tell others about it. More
by LUCEKT2014
Employees Worked With
December 06, 2023
I have been a customer at Santa Monica BMW for the past 3 yrs and the customer service is superb! Cesar the service manager and his team always take of me and my high mileage 5 series! His Service technician yrs and the customer service is superb! Cesar the service manager and his team always take of me and my high mileage 5 series! His Service technicians are the best in the business and always go above and beyond! My 5 series has 118k and drives like it’s brand new straight from the factory! It’s like having your own professional pit crew and im the formula 1 driver!! 🏁🏎️ More
by MARK.LEDERMAN
December 06, 2023
Best Best Best Best Best Best Best Best Best Best Best Best Best Best Best Best Best Best Best More
by KARENROSNER11
Employees Worked With
December 05, 2023
Very professional and helpful. Appreciated the input on the different cars and what was special about each model. Appreciated the input on the different cars and what was special about each model. More
by Judy
December 05, 2023
Service here was wonderful. All items were taken care of right on time. Car was returned sparking clean. Advisor was very professional and responsive. I highly recommend this de All items were taken care of right on time. Car was returned sparking clean. Advisor was very professional and responsive. I highly recommend this dealership and service department. More
by ANDREW@ANDREWBURK.COM
Employees Worked With
December 04, 2023
Always love working with Gary. He is knowledgeable, easy to work with , efficient and respects your time. Great to work with He is knowledgeable, easy to work with , efficient and respects your time. Great to work with More
by EBAKER3
December 03, 2023
I had got a wheel alignment service at Santa Monica BMW and appeared that my steering wheel isn't straight anymore, it's turned 1 o'clock. They returned my car right before the shop closed so I had to driv and appeared that my steering wheel isn't straight anymore, it's turned 1 o'clock. They returned my car right before the shop closed so I had to drive home with that issue. I didn't expect that from official BMW dealer. More
by alexander.kharevich
Employees Worked With
December 03, 2023
I previously answered this souvenir and gave Chris and his team 5 stars all around. It’s a pleasure to experience good service. his team 5 stars all around. It’s a pleasure to experience good service. More
by KLSHAW
Employees Worked With
