Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,897 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,897 reviews
December 03, 2023
I had got a wheel alignment service at Santa Monica BMW and appeared that my steering wheel isn't straight anymore, it's turned 1 o'clock. They returned my car right before the shop closed so I had to driv and appeared that my steering wheel isn't straight anymore, it's turned 1 o'clock. They returned my car right before the shop closed so I had to drive home with that issue. I didn't expect that from official BMW dealer. More
by alexander.kharevich
Verified CustomerEmployees Worked With
December 03, 2023
I previously answered this souvenir and gave Chris and his team 5 stars all around. It’s a pleasure to experience good service. his team 5 stars all around. It’s a pleasure to experience good service. More
by KLSHAW
Employees Worked With
December 03, 2023
Everything was done professionally and I got my car back in time and to my satisfaction in time and to my satisfaction More
by MGREENE06
Employees Worked With
December 02, 2023
Bill and the guys were amazing as usual! !! Both Bill and Brian (in service car rental) were exceptional in making sure my needs were addressed, when my car needed more than intended service. !! Both Bill and Brian (in service car rental) were exceptional in making sure my needs were addressed, when my car needed more than intended service. More
by mjboikanyo
Employees Worked With
Bill
December 01, 2023
This is my 15 or more car I bought and turned into Santa Monica BMW. Their customer service is the best in the biz. I don't even look at others dealers. No onther place can give the customer service SMBMW Monica BMW. Their customer service is the best in the biz. I don't even look at others dealers. No onther place can give the customer service SMBMW does More
by EBAKER3
December 01, 2023
Great service. The appoint are always on time and work is excellent. There is an update after service whether they suggest new tires or wipers etc The appoint are always on time and work is excellent. There is an update after service whether they suggest new tires or wipers etc More
by HOMERUN183
Employees Worked With
December 01, 2023
The lead shop Forman is an A$$h0le. My car was not fixed. The Forman claimed it is within a specification and nothing he could do. He walked away from me as I was speaking and wanted My car was not fixed. The Forman claimed it is within a specification and nothing he could do. He walked away from me as I was speaking and wanted more clarification and proof as to why he would not address the issue. All he was concerned with was how he was going to bill back the parts or labor to BMW. And on top of it all I had to wait 2 days to find this all out. More
by BimmR
Employees Worked With
Lead Shop Forman.
November 30, 2023
Everything was done as requested and on time. It always is at this dealership. I think they went above and beyond this time. I appreciate the service. It always is at this dealership. I think they went above and beyond this time. I appreciate the service. More
by CALEBDOM
Employees Worked With
