Santa Monica BMW
Santa Monica, CA
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2,157 Reviews of Santa Monica BMW
Service was professional, efficient and with a positive attitude. I was in and out both times in less than five minutes. Car was clean. All in a very positive experience. attitude. I was in and out both times in less than five minutes. Car was clean. All in a very positive experience. More
Front right tire was replaced due to nail puncture. Waited all day for the tire to be delivered to the shop. Picked up car near closing time. Car wasn’t washed. This morning, I start my car and get Waited all day for the tire to be delivered to the shop. Picked up car near closing time. Car wasn’t washed. This morning, I start my car and get the message that I have low tire pressure on the same tire that was replaced! The tire was replaced, but it wasn’t inflated! None of the tires were balanced. I expect this crap from a Kia dealership, not a luxury car dealership. Very disappointing. So I had to inflate the tire myself! xxxxxxxx! More

