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Santa Monica BMW

Santa Monica, CA

4.0
2,157 Reviews

1127 Santa Monica Blvd

Santa Monica, CA

90401

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2,157 Reviews of Santa Monica BMW

February 27, 2023

Service was excellent. Prompt, friendly, reliable and professional. Everyone was helpful from beginning to end. More

by MICHI.JAMESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
February 26, 2023

I have always had great service through about 15 years with three X5’s and now a 430i More

by CHRISROSCOE641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr., Henry Hall, Gary Zubko
February 26, 2023

Always an awesome experience! Manfred is a knowledgeable service advisor who provides great customer service. A+ More

by ericzaccaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
February 25, 2023

Great service, Caesar is thorough and helpful. The car is ready when promised and freshly washed. I like getting a video update on work to be done. Great experience! More

by JOHNWILLIAMSDESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
February 24, 2023

Pablo is great. He provided excellent, professional and responsive service for which I am great full for. More

by mionimassimo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
February 24, 2023

Manfred was great. Solved the problem with minimum expense on my part. 5 star service More

by PMNAPLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred
February 24, 2023

Manfred is a great service advisor. We have a 1991 BMW 735IL. It is great to have mechanics that can service our older vehicle. More

by cdwaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
February 23, 2023

I had no issues before I came in for a routine oil change. Now my entire engine is not working. I wish i never came to SM BMW. More

by JOSEPH58
Recommend Dealer
No
Employees Worked With
Dellis Montell Jr., Thomas Nguyen, Yourik Ghadimi, Richard Clark, Gary Zubko, Daniel Garcia, Cesar Cueva, Alex Vasquez
February 23, 2023

Ridiculously expensive routine service for an i3 that should require little service. I would not buy another BMW More

by eugene.fama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cristal (She was great.
February 22, 2023

Very friendly service and they even paid for Uber to take me home while my car got a tune up More

by lesliejoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
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