Santa Monica BMW

Chris Meyers had a horrible attitude and acted like he did me a favor to take my car. His “holier than thou” attitude is horrible and interaction with him was enough to never step foot in that place again did me a favor to take my car. His “holier than thou” attitude is horrible and interaction with him was enough to never step foot in that place again. The only shining light was Jose Corona who not only helped with my problem but offered guidance and a solution. Jose was amazing. Chris was absolutely horrible to deal with. His attitude sucks More

Cristal from the service department was especially helpful! I liked the way this dealership communicated with me helpful! I liked the way this dealership communicated with me More

The dealership and service center were very clean and organized. The staff was very friendly and helped me where I need to go. organized. The staff was very friendly and helped me where I need to go. More

I had my car serviced at this location. The communication was abundant. My car was ready before noon the same day super efficient and convenient. The communication was abundant. My car was ready before noon the same day super efficient and convenient. More

Great service and follow up! Kept me updated on status of vehicle and time frame of works Kept me updated on status of vehicle and time frame of works More

Everything was as smooth and clear as possible. Teams were all very friendly and attentive. Very happy with the service. Teams were all very friendly and attentive. Very happy with the service. More

I have been going to the Santa Monica BMW Dealership for over 10 years and I won’t go any place else. The customer service is always above and beyond. The technicians are thorough, honest and always take go over 10 years and I won’t go any place else. The customer service is always above and beyond. The technicians are thorough, honest and always take good care of my vehicle! More

Great honest sales process. Respectful of my time. They were professional, courteous and got me the car I wanted. Respectful of my time. They were professional, courteous and got me the car I wanted. More

The purchase experience of my X5 was excellent. Patrik was very helpful and professional. The logistics and timeline shipping the car out of state was not as promised. Some of these factors were ou Patrik was very helpful and professional. The logistics and timeline shipping the car out of state was not as promised. Some of these factors were out of the dealers hands. Overall I feel I got a great car at a great price. More

The check engine light came on after my service request. Now I cannot get into service again with a loaner for weeks. No AC on a new car Now I cannot get into service again with a loaner for weeks. No AC on a new car More