Santa Monica BMW - Service Center

I already wrote a review. Why do I have to do this again? It was excellent. Top notch - the promptness, the service, the total value of it all. Now leave me alone. Why do I have to do this again? It was excellent. Top notch - the promptness, the service, the total value of it all. Now leave me alone. More

Great service from Caesar and impeccable work from the BMW crew. Very fast service. Thank you 😊 BMW crew. Very fast service. Thank you 😊 More

Another outstanding experience with SM BMW service ! Had continuing dialog with Cesar (my SA) and Eddie (technician) concerning software status and updates on my IX. Could not be more satisfied with t Had continuing dialog with Cesar (my SA) and Eddie (technician) concerning software status and updates on my IX. Could not be more satisfied with the guys.....! More

Everything about my experience with the service department was positive: Timely. Pleasant workers. Efficient. Communicative. department was positive: Timely. Pleasant workers. Efficient. Communicative. More

Everyone bent over backwards to help me out! Great service, with a great outcome! Thank you! Great service, with a great outcome! Thank you! More

It took 6 hours to get an oil change , unacceptable . Thats to long to wait . Thats to long to wait . More

Excellent service, it was my first experience in Santa Monica and it was very good. Thanks to the team. Monica and it was very good. Thanks to the team. More

Prompt, efficient check-in. Posted with video on work in progress to explain the servicing needed. Checkout was a breeze. Excellent service start to finish. Posted with video on work in progress to explain the servicing needed. Checkout was a breeze. Excellent service start to finish. More

Extremely pleased. The technicians inspected my car quickly and sent a helpful video to show the results/recommendations. Chris Myers did a great job as always communi The technicians inspected my car quickly and sent a helpful video to show the results/recommendations. Chris Myers did a great job as always communicating with me and explaining everything. The $15 Uber ride is a nice service. More

Great service and took my appointment last minute for a dead battery replacement. The battery is too expensive and not really a fair price for those who can’t afford a $800 battery change, but expected and dead battery replacement. The battery is too expensive and not really a fair price for those who can’t afford a $800 battery change, but expected and not a detriment to the service. More