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Santa Monica BMW - Service Center

Santa Monica, CA

4.0
1,695 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
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1,695 Reviews of Santa Monica BMW - Service Center

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September 10, 2023

Great prompt service! Service and parts center were very helpful and knowledgeable regarding my questions and needs for my BMW! Thank you 😊 More

by JB22LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2023

This was a great experience I had at Santa Monica BMW. It was so easy and seem less working with Pablo as well More

by Carguy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
September 09, 2023

Brought my car in for a the front collision car randomly braking. It was there for over a week and I picked it up with them doing basically nothing to fix the issue and the car auto braked again immediately More

by CIENNASEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo
September 08, 2023

My service was great and easy! Thank you to the team for making it a painless experience. More

by Sabrinameleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
September 08, 2023

The Best BMW, fast processing, fast replying, Thanks you very much Chris. Best Regards, From Bomi More

by Bomi Kong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Chris is great! He is helpful ad gets things done. Getting the appointment on the phone was challenging, however and I had to call several times before a person in More

by SHERRYGILBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Easy to schedule and the service was fast. They notified me when mmy care was ready More

by MARKPALMERLAW
Recommend Dealer
Yes
Employees Worked With
Caesar in service dept
September 07, 2023

Easy in and out. Provided uber back and worth. Bla bla bla to get 15 words More

by N.VORONTSOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

I was told that my car needs a 3500. 00 worth repair with a brief explanation. Not sure if it is just to make me spend money. The video sent is not clear showing the underneath of the ca More

by mariamseyoum
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Myers
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

Great, efficient service. Pablo and staff were very friendly and helpful and kept in contact. Scheduling was easy. More

by migs.castellanos
Recommend Dealer
Yes
Employees Worked With
Pablo
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