Santa Monica BMW - Service Center

Chris is diligent and thorough. I’ve brought my car in for the same issue at least 4 times but he has kept on top of the issue. I highly recommend this dealership and service team. I’ve brought my car in for the same issue at least 4 times but he has kept on top of the issue. I highly recommend this dealership and service team. More

Extremely helpful booking the appointment and with explaining the assessment and with expediting the work. explaining the assessment and with expediting the work. More

Timing was perfect and service was great. Only problem was my tire pressure needed to be set and the clock was wrong Only problem was my tire pressure needed to be set and the clock was wrong More

The annual service appointment was quick and efficient. The car came back very clean and there were no bad surprises. Even though they said I needed a separate appointment to diagnose why the engine light The car came back very clean and there were no bad surprises. Even though they said I needed a separate appointment to diagnose why the engine light was coming on randomly, after the service it stopped coming on. Well done, Cesar! More

Representative were cordial, professional and knowledgeable. I was happy to pick up my vehicle and it was looking good. knowledgeable. I was happy to pick up my vehicle and it was looking good. More

Amazing service every time! The advisors are always so friendly and responsive to any and all concerns and questions. My experience has always been so positive! :) The advisors are always so friendly and responsive to any and all concerns and questions. My experience has always been so positive! :) More

Work was done, promptly and service advisor, Manfred, couteous and it's his second time helped me. appreciated. couteous and it's his second time helped me. appreciated. More

I've been coming here for years and always have had good service from knowledgeable people. service from knowledgeable people. More

No wait on the intake, and the rattle I described was identified and fixed. Mr. Evans was terrific. A very easy experience. identified and fixed. Mr. Evans was terrific. A very easy experience. More

Terrible customer service. My car still leaking radiator fluid. Never going back here ever again. My car still leaking radiator fluid. Never going back here ever again. More