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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,612 Reviews

1,612 Reviews of Santa Monica BMW - Service Center

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February 19, 2025

Santa Monica BMW performed Factory recall for a PCV heating circuit on my 2008 328i coupe without issue. More

by Joe M
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Salvador Tafoya, Service Dept, is a star. Professional, knowledgeable and capable.
February 19, 2025

Very fast and efficient. Used to go to Century West but their service has gone down hill. SM is much better now. More

by bill@molin.ski
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Service was quick and efficient. I only wish they had a loaner for me but they were out More

by BARACHPHILIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

JC, Sal and Jose were very professional explained what was wrong. Told the cost and let me know how long the service would take. Great job! More

by BMW Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose in Sales, Sal in Service.
February 18, 2025

Great customer service from Mr. Shane He was very helpful on helping me fix my BMW More

by donny.contreras1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Shane
February 18, 2025

courteous and prompt service with comfortable waiting space. The job got done correctly and the car came back shiny! More

by NATASHYAH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
February 16, 2025

professional in all aspects of repair of our 330i Completed work in promised time. good to return in future More

by SAMASHENOFSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

They provided a loner car which was extremely helpful, quick service and took care of the problem - More

by stephanie.llewellyn16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
February 13, 2025

Was happy with the service provided by Santa Monica BMW. There was an extended warranty that covered my repairs. More

by dkarmazyn
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
February 13, 2025

They took excellent care of me and were very understanding. Very pleased! I highly recommend this dealer/service department. More

by tamarabogert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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