Santa Monica BMW - Service Center

prompt service crystal was precise and detail about the repairs. call when call was ready for pick up repairs. call when call was ready for pick up More

Cesar goes above and beyond. I can confidently say he is outstanding. He has unwavering commitment and his extensive knowledge and experience keep me coming back to to SM BMW ev I can confidently say he is outstanding. He has unwavering commitment and his extensive knowledge and experience keep me coming back to to SM BMW even though I moved to the other side of LA . I trust him, his professionalism and genuine are and attention make every visit a delight. I feel supported and like someone has my back with Cesar Pleitez on my side. He is an asset and prioritizes excellent customer service! More

Awesome customer service, great communication and as always my car was delivered on time and nice and clean. always my car was delivered on time and nice and clean. More

Shane had great follow through and excellent communication. Process of car drop off was easy. communication. Process of car drop off was easy. More

Friendly and professional. Arranged for an Uber ride and finished my service in a timely manner. And they cleaned my car! Arranged for an Uber ride and finished my service in a timely manner. And they cleaned my car! More

Great service, good communication with customers and easy scheduling ! I Totally recommend this BMW Dealership. scheduling ! I Totally recommend this BMW Dealership. More

Efficient, friendly service. Getting my car fixed at SM BMW was headache free. Thank you! Getting my car fixed at SM BMW was headache free. Thank you! More

Service was quick and efficient. I only wish they had a loaner for me but they were out I only wish they had a loaner for me but they were out More

Santa Monica BMW performed Factory recall for a PCV heating circuit on my 2008 328i coupe without issue. heating circuit on my 2008 328i coupe without issue. More

JC, Sal and Jose were very professional explained what was wrong. Told the cost and let me know how long the service would take. Great job! was wrong. Told the cost and let me know how long the service would take. Great job! More