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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,612 Reviews

1,612 Reviews of Santa Monica BMW - Service Center

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April 02, 2023

Apprecitated how quick they took care of the recall order and got my car back quickly and cleanly! Great service department More

by manriquenorma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
April 01, 2023

When I brought my car in for a recall, the service advisor tried to sell me on $8000 worth of repairs on an old car only worth $5000. I took car to my local BMW mechanic who went over car and said n More

by ELLENREISEN
Recommend Dealer
No
Employees Worked With
Bill
April 01, 2023

Great job, fast and convenient. They took a good care of us and our car. More

by Amin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2023

CRYSTAL THE LADY AT SERVICE VERY PROFESIONAL AND HELPFUL ANSWERING ALL MY QUESTIONS REGARDING THE FIX OF MY CAR I WILL COMEBACK FOR THE SERVICE OF MY CAR IN THE FUTURE. HAPPY TO USE YOUR DEALER FOR SERVICE More

by HENCAST5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CRYSTAL HURTADO SUPER SERVICE
March 31, 2023

Excellent professional timely service. Chris Myers is a wonderful Service agent and made sure my car was assessed and repaired properly! Highly Recommend. More

by DRCHELANASHLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

I was very impressed with the quality of work performed and how they quickly gave me an update of my concerns with a video attached. And, I was surprised that it only took them a couple of hours - where I More

by DIANELIPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill (service department)
March 31, 2023

My advisor Bill gave me a terrific customer service. I was pleased with the service. More

by FLAVIAANTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
March 30, 2023

They are wonderful. Wouldn't go anywhere else. The place is spotless and the people are all lovely. More

by MICHALMARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Zubko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior in parts is a super hero and actually saved my wedding!
March 29, 2023

I would buy a bmw again just for this amazing service. Bill Evans at the dealership is the best !! More

by Andy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill evans.
March 29, 2023

Super fast, clear communication and loved that my car was washed and vacuumed when I picked it up! More

by stephanie.llewellyn16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in the service department
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