Santa Monica BMW - Service Center

The service station is spotless, the customer service friendly, and the maintenance performed quickly. I also like the automated text communication. friendly, and the maintenance performed quickly. I also like the automated text communication. More

Excellent service. Very efficient. Service was completed half day! Very pleased with my experience. Thank you Very efficient. Service was completed half day! Very pleased with my experience. Thank you More

Always great service. The people at the service department is always attentive and courteous and communicate clearly. The people at the service department is always attentive and courteous and communicate clearly. More

A great service department! Always makes the experience a pleasant one! Great job done by all Always makes the experience a pleasant one! Great job done by all More

I came in without an appointment because my tire pressure was very low. After a quick inspection found there was a staple in my tire and I needed a replacement. Chris was able to have my tire fixed within a was very low. After a quick inspection found there was a staple in my tire and I needed a replacement. Chris was able to have my tire fixed within a couple of hours and I’m beyond grateful! Thank you! More

I had many gaps in communication and delays in service. This dealership may be too busy to offer a BMW experience. From dropping the car off I felt like they didn’t really care. This dealership may be too busy to offer a BMW experience. From dropping the car off I felt like they didn’t really care. More

Fast and efficient service, with friendly staff. Easy drop pff and pick up, and good feedback on items that need attention Easy drop pff and pick up, and good feedback on items that need attention More

Excellent Service at SMBMW! Highly recommend! They found an oil leak and informed me of the urgent issue. Highly recommend! They found an oil leak and informed me of the urgent issue. More

While the waiting area isn't the nicest, I work nearby and can walk to my office, so it's not a big deal. The service department at SMBMW is great, especially Cesar. and can walk to my office, so it's not a big deal. The service department at SMBMW is great, especially Cesar. More

cesar was really great and easy to work with. thx so much. thx again eric thx so much. thx again eric More