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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,612 Reviews

1,612 Reviews of Santa Monica BMW - Service Center

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March 24, 2023

Excellent service. They found the replacement tire and fit me in their schedule on the same day. More

by jeffrey.witham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Hurtado
March 24, 2023

Prompt, good communication, the service department also checked for other issues which could potentially be good to be aware of. More

by ppease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal
March 24, 2023

Cesar Pleitez was extremely helpful and always kept me informed. Excellent service and this is the only place where I get my car serviced!! More

by JERICAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
March 24, 2023

Excellent service & helpful staff, always courteous. Since coming back to LA, it is the onnly place I take my car for checkups and service. More

by ROBYNTURNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez
March 24, 2023

Great service and very friendly staff. They identified all maintenance needs and accommodated my requests. Thank you Santa Monica BMW More

by S_ENSARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Great service. I was very happy with the outcome and the service representative was very helpful and provided regular updates. More

by AGHODGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

I recently Bought my Car from Santa Monica BMW but I have too many issues. I took my car for service but still I have those issues. More

by MEHDYBAVAFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dellis Montell Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Always efficient & friendly! Give perfect investigation for any problems with my BMW to keep it safe to drive. Give good advice about problem. Give approximate Time to fix prob More

by DIANEKELTERER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

Decent service, very busy dealership. Three times out of the past four times I've been to this dealership, no car wash/vacuum service was provided. It's one of the main reasons I take t More

by User-8310a072f9
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2023

Knowledgeable, deal with car problems properly. Explain what went wrong and why they did for what they did. More

by JILA_NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo perilla at service department
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