Santa Monica BMW - Service Center

While the waiting area isn't the nicest, I work nearby and can walk to my office, so it's not a big deal. The service department at SMBMW is great, especially Cesar. and can walk to my office, so it's not a big deal. The service department at SMBMW is great, especially Cesar. More

Fast and efficient service, with friendly staff. Easy drop pff and pick up, and good feedback on items that need attention Easy drop pff and pick up, and good feedback on items that need attention More

I had many gaps in communication and delays in service. This dealership may be too busy to offer a BMW experience. From dropping the car off I felt like they didn’t really care. This dealership may be too busy to offer a BMW experience. From dropping the car off I felt like they didn’t really care. More

Excellent Service at SMBMW! Highly recommend! They found an oil leak and informed me of the urgent issue. Highly recommend! They found an oil leak and informed me of the urgent issue. More

Prompt, good communication, the service department also checked for other issues which could potentially be good to be aware of. checked for other issues which could potentially be good to be aware of. More

Cesar Pleitez was extremely helpful and always kept me informed. Excellent service and this is the only place where I get my car serviced!! informed. Excellent service and this is the only place where I get my car serviced!! More

cesar was really great and easy to work with. thx so much. thx again eric thx so much. thx again eric More

Always efficient & friendly! Give perfect investigation for any problems with my BMW to keep it safe to drive. Give good advice about problem. Give approximate Time to fix prob Give perfect investigation for any problems with my BMW to keep it safe to drive. Give good advice about problem. Give approximate Time to fix problem & relay time fixing the Problem. Would recommend BMW anytime! Customer Diane Kelterer More

Excellent service. They found the replacement tire and fit me in their schedule on the same day. They found the replacement tire and fit me in their schedule on the same day. More

Great service and very friendly staff. They identified all maintenance needs and accommodated my requests. Thank you Santa Monica BMW They identified all maintenance needs and accommodated my requests. Thank you Santa Monica BMW More