Santa Monica BMW - Service Center

Great customer service, friendly customer service, knowledgeable service writers Willing to help you with whatever you need for your car knowledgeable service writers Willing to help you with whatever you need for your car More

Always available to help me get the service done to my car to get me perfect performance once again. I am very happy with Santa Monica BMW Service. car to get me perfect performance once again. I am very happy with Santa Monica BMW Service. More

Service advisor Pablo is fantastic! For the past 7 years (two leases+) every one of my experiences with SM BMW Service have been outstanding. For the past 7 years (two leases+) every one of my experiences with SM BMW Service have been outstanding. More

I brought in my car for tire replacement. My Service advisor failed to contact me regarding the status of repair before leaving for the day, as promised. When I returned to pick up my vehicl My Service advisor failed to contact me regarding the status of repair before leaving for the day, as promised. When I returned to pick up my vehicle, the work had not been started. More

My experience was very quick and easy! Great staff who were very friendly and efficient Great staff who were very friendly and efficient More

I have always had great service from Chris, a well as the mechanics. Thank you. mechanics. Thank you. More

The absolute worst service; incompetent, rude and dishonest. Makes me regret purchasing a BMW. Next time I'll buy another brand of car. dishonest. Makes me regret purchasing a BMW. Next time I'll buy another brand of car. More

It was really hard to get the service rep to return phone calls and clarify what work was done. calls and clarify what work was done. More

My radio has a problem can not get AM tech help from BMW concierge did not help Manfred was great..so helpful BMW concierge did not help Manfred was great..so helpful More

service advisor Pablo is great to work with he explains in detail and is very knowledgeable it's been a pleasure working with him and the crew at SM BMW in detail and is very knowledgeable it's been a pleasure working with him and the crew at SM BMW More