Santa Monica BMW - Service Center

Ridiculously expensive routine service for an i3 that should require little service. I would not buy another BMW should require little service. I would not buy another BMW More

I had no issues before I came in for a routine oil change. Now my entire engine is not working. I wish i never came to SM BMW. change. Now my entire engine is not working. I wish i never came to SM BMW. More

Took two weeks on what was supposed to be a three day job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they sai job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they said they would have for me, and instead gave me a loaner that was too small for me to drive my children around in. More

Excellent service everytime I visit. I own a 2007 BMW 328i. I bought this brand new and now just reached 200,000 miles on this and still running like the car is new. Santa Monica BMW hel I own a 2007 BMW 328i. I bought this brand new and now just reached 200,000 miles on this and still running like the car is new. Santa Monica BMW helps me accomplish this by doing the right thing, everytime I bring the car in for maintenance. The technicians are professional and my service advisor, Chris M. Is very helpful/ knowledgeable.. -Eric More

Very easy and quick. I had my car back within a few hours. Staff was great. I had my car back within a few hours. Staff was great. More

Very friendly service and they even paid for Uber to take me home while my car got a tune up me home while my car got a tune up More

Always a pleasure to work with efficient people like Chris Myers! Quick to respond and helpful! Chris Myers! Quick to respond and helpful! More

The entire process went very smoothly. From setting appt for service to get a loaner and picking up car when done From setting appt for service to get a loaner and picking up car when done More

Everyone at Santa Monica BMW service center is a pleasure to work with. They are efficient and communicate well. We love taking our car here for service, they really care about what they do and making thin to work with. They are efficient and communicate well. We love taking our car here for service, they really care about what they do and making things right. Big fan! More

Cesar is the best service advisor at Santa Monica BMW. Their service department is competent and clean. Their service department is competent and clean. More