Santa Monica BMW - Service Center

Everything went well. Took a little too long to get the vehicle for pick up. Took a little too long to get the vehicle for pick up. More

The customer service was good but I did not get a status update call as promised. Also, the 3-hour estimated repair took 7 hours to complete. update call as promised. Also, the 3-hour estimated repair took 7 hours to complete. More

It’s a clean, friendly, easy to work with dealership. Glad I come to BMW of Santa Monica Glad I come to BMW of Santa Monica More

Edwin was extremely helpful explaining one of the displays and how to change it, and swapped out the old batteries in our keys with fresh ones….thank you, Edwin displays and how to change it, and swapped out the old batteries in our keys with fresh ones….thank you, Edwin More

Overall, everything went perfectly. Communication was excellent and service was completed earlier than expected. Will use them again! Communication was excellent and service was completed earlier than expected. Will use them again! More

Everyone was friendly and helpful. They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank y They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank you Santa Monica BMW!! More

The service was great! I got my vehicle back in a timely manner as promised I got my vehicle back in a timely manner as promised More

They are great with communicating with the customer and letting them know what is wrong with their vehicle. letting them know what is wrong with their vehicle. More

Good service. Love the video a customer gets from the service issue. Nice and knowledgeable people who work at Santa Monica BMW service dept. Love the video a customer gets from the service issue. Nice and knowledgeable people who work at Santa Monica BMW service dept. More

Quick and courteous service delivered on time and to the estimate. We waited in the customer lounge which was clean and comfortable estimate. We waited in the customer lounge which was clean and comfortable More