Santa Monica BMW - Service Center

My third BMW from this dealer. Always efficient and courteous. Highly recommend this dealer for sales and service. Always efficient and courteous. Highly recommend this dealer for sales and service. More

Chris Myers is the best, truly! Always so helpful and the process is so easy! Always so helpful and the process is so easy! More

Cristal and shop foreman Jose performed and excellent execution on a challenging car defect. Thankfully all parts were in stock and completed in a timely fashion even over the holidays. execution on a challenging car defect. Thankfully all parts were in stock and completed in a timely fashion even over the holidays. More

Everyone I dealt with was kind, courteous and efficient. Lovely to deal with. Very happy. Lovely to deal with. Very happy. More

Great place to waste your time. Cesser “mgr” useless. It’s far but Pacific BMW in Glendale is actually a really good experience. This is chaos Cesser “mgr” useless. It’s far but Pacific BMW in Glendale is actually a really good experience. This is chaos More

Best BMW service - deal with Caesar Peleitz at SM BMW - my 2006 325ci rides like a cream puff. My BMW should last another 10 years. my 2006 325ci rides like a cream puff. My BMW should last another 10 years. More

Great service! My recent service experience at Santa Monica BMW far exceeded my expectations. From the minute I arrived I was greeted and treated with friendly and c My recent service experience at Santa Monica BMW far exceeded my expectations. From the minute I arrived I was greeted and treated with friendly and caring staff. My service rep, Cesar Pleitez, was outstanding plus. He kept me informed about the progress of my service every step of the way. SM BMW is lucky to have an employee like Cesar and because of him I will continue to bring my car to you for all my service needs and also recommend Santa Monica BMW to all my friends. Thanks! Brad S. More

Fuel system problems not been properly road tested Unfortunately, the problem with the fuel injector system was not corrected and my car's warning system was triggered the minute I got on the freeway. Unfortunately, the problem with the fuel injector system was not corrected and my car's warning system was triggered the minute I got on the freeway. I drove to the BMW service center in Palm Springs which is where the car is currently getting the repairs to the fuel system that were needed. I was warned not to attempt to drive the car as the system malfunction was too dangerous to risk driving back to Los Angeles. More

Bill is the Best! My wife and I had multiple cars from them. They always took good care of us. Bill is particularly professional and always a pleasure to deal with. My wife and I had multiple cars from them. They always took good care of us. Bill is particularly professional and always a pleasure to deal with. THANKS More

Brake fluid flush, wheel alignment. I brought my car in at 9:15 a.m. and was told that it would take about 2 hours to do the work needed. Happily, the work was done - and the car washed I brought my car in at 9:15 a.m. and was told that it would take about 2 hours to do the work needed. Happily, the work was done - and the car washed, waxed looking like brand new - 1/2 hour earlier! Chris Meyers and his crew are the best. I would highly recommend the service dept in Santa Monica. More