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Santa Monica BMW - Service Center
Santa Monica, CA
1,648 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,648 Reviews of Santa Monica BMW - Service Center
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Verified Customer
June 09, 2025
It was smooth transaction for 1200 checkup for my X5 M Comp. But dealer doesn't have enough loaner cars that I couldn't get it this time. Next time I have to book at least 2 weeks in advance, which is n Comp. But dealer doesn't have enough loaner cars that I couldn't get it this time. Next time I have to book at least 2 weeks in advance, which is not convenient. Service guy was just fine. I will probably go back next time. More
by TS Saeki
Employees Worked With
Alejandro Mancias
June 08, 2025
Problem was diagnosed quickly and correctly. An additional and potentially costly repair was discovered and tended to at the same time. An additional and potentially costly repair was discovered and tended to at the same time. More
by MROUSSO
Employees Worked With
June 07, 2025
Great service and attention to details from Chris Myers. The service rep and technical were both great. Great communication. The service rep and technical were both great. Great communication. More
by LONGBUI70
June 07, 2025
Chris and the entire dealership's service was excellent and exceeded my expectations for quality, timeliness, and cost. and exceeded my expectations for quality, timeliness, and cost. More
by BARRY.EPHRaim
Employees Worked With
June 04, 2025
8 BMW’s in the last 10 years alone, and all are serviced exceptionally by Santa Monica BMW. exceptionally by Santa Monica BMW. More
by MABLOOM75
Employees Worked With
June 04, 2025
Almost no communication and updates about the car. Originally promised a next day update but ended up being 4 days. Originally promised a next day update but ended up being 4 days. More
by acustomer
Employees Worked With
June 02, 2025
My service advisor Chris Myers is the best. He was courteous and very professional. He communicated everything I neede to know to make an informed decision on what needed to be done with my car He was courteous and very professional. He communicated everything I neede to know to make an informed decision on what needed to be done with my car. Excellent job as always. More
by LUIZAYCO
Employees Worked With
June 01, 2025
I appreciate the expertise of Chris, Advisor and technician for checking the air conditioner. Thank you. technician for checking the air conditioner. Thank you. More
by EEMILY1215
Employees Worked With
