Santa Monica BMW - Service Center

Always great service by Santa Monica BMW. Honest, efficient and very friendly. A must go for all your BMW service. Honest, efficient and very friendly. A must go for all your BMW service. More

The videos and clear diagnostics report was key. No funny business. Just the facts and they handled it. No funny business. Just the facts and they handled it. More

Everyone was polite and professional! I picked up my car on time . It’s been wonderful so far ! I picked up my car on time . It’s been wonderful so far ! More

There was a snafu with my key fob but Chris was very helpful in resolving. Otherwise the recall issue was resolved. helpful in resolving. Otherwise the recall issue was resolved. More

I would never bring my vehicle here again. The main reason I brought it there was due to an extended warranty letter from BMW indicating a problem that could be fixed if I had seen certain wa The main reason I brought it there was due to an extended warranty letter from BMW indicating a problem that could be fixed if I had seen certain warning messages. I have but this group told me they couldn't look at nor fix anything because I wasn't receiving warning message on that day. Then they quoted me $3400 for an oil filter housing replacement that I was able to get done at the first other shop I called for $1400 less. The BMW service agent even told me over the phone, "yeah, you can probably get that done cheaper somewhere else!" That's a 40% difference and the quote showed they're charging over $300/hour? More

Was great attending work and the job done fast and the let me know the car is ready let me know the car is ready More

I called midday on a Saturday because my oil level notification had been on for a couple of days Your agent who answered the phone was very pleasant, accommodating, and helpful. I was able to get not notification had been on for a couple of days Your agent who answered the phone was very pleasant, accommodating, and helpful. I was able to get not only my oil level checked, but also a service for my car. More

The system was not reset in my car or the website. I still get notice for the tecall I still get notice for the tecall More

Easy process to book service appointment, good availability on times, efficient check in, and quick turnaround on repairs later that day. Couldn't be better. availability on times, efficient check in, and quick turnaround on repairs later that day. Couldn't be better. More

Service technicians Alex and Susan were very helpful, courteous, and knowledgeable, I will ask for him in the future courteous, and knowledgeable, I will ask for him in the future More