Santa Monica BMW - Service Center

I encountered issues with communication. Service adviser paaeared to be very busy. The quality of customer service and friendliness was mediocre. Service adviser paaeared to be very busy. The quality of customer service and friendliness was mediocre. More

Excellent service. I had 1 tire replaced. Pot hole tire damage. The new tire was Over priced! I had 1 tire replaced. Pot hole tire damage. The new tire was Over priced! More

Caesar was awesome, great customer service experience and he went out of his way to make sure I was happy. he went out of his way to make sure I was happy. More

Great custumer service! Extremely nice staff, with quick and professional services. Appreciated the Uber service offer! Extremely nice staff, with quick and professional services. Appreciated the Uber service offer! More

Excellent service, Crystal was awesome to work with, made everything nice and easy. My vehicle was repaired on time, and was washed and vacuumed everything nice and easy. My vehicle was repaired on time, and was washed and vacuumed More

Work was well done and completed on time. Service manager, Chris was professional and kept me informed on progress. Service manager, Chris was professional and kept me informed on progress. More

I always bring my bmw here and I always pay for nothing. It is very expensive amd you charge for everything even you dont fix it. I should ve listened my friend before take my care here It is very expensive amd you charge for everything even you dont fix it. I should ve listened my friend before take my care here More

Thank you so much to Cesar Pleitez for the excellent service! Everything was perfect! I will come back. service! Everything was perfect! I will come back. More

They were quick and efficient and it's always great to deal with their service. deal with their service. More

They did a great job. Thorough and the video assessment is very helpful. The extra costs they estimated were higher priced than competition. But that is their choice for Thorough and the video assessment is very helpful. The extra costs they estimated were higher priced than competition. But that is their choice for their service. More