Santa Monica BMW - Service Center

Excellent Service and customer service . Car was available as promised. Appreciate that car was washed. Car was available as promised. Appreciate that car was washed. More

Lack of communication. Never followed up,’explanation of how manufacturer default was not covered by warranty. Multiple sources one line had same problem and had it covered Never followed up,’explanation of how manufacturer default was not covered by warranty. Multiple sources one line had same problem and had it covered More

Chris meyer was extremely helpful and had great personality. All of the service people were professional and the building is spotless. personality. All of the service people were professional and the building is spotless. More

My experience is always very positive at this location, they make me feel special every time, they always take the time to listen to my concerns and make the best recommendations. they make me feel special every time, they always take the time to listen to my concerns and make the best recommendations. More

My service advisor, Bill Evans, did a great job helping facilitate and expedite the OEM replacement windshield for my BMW 540i. He worked diligently and effectively with my insurance company to approve my facilitate and expedite the OEM replacement windshield for my BMW 540i. He worked diligently and effectively with my insurance company to approve my claim to cover the cost (less the deductible) of the road-damaged windshield with a replacement BMW windshield More

My first visit to Santa Monica BMW was excellent they got me in and out very quickly and they took care of my vehicle. Thank you Santa Monica. me in and out very quickly and they took care of my vehicle. Thank you Santa Monica. More

This is the 2nd time I’ve serviced my car with SM BMW, both times you did not wash my car, you should at least clean your hand prints both times you did not wash my car, you should at least clean your hand prints More

As always, good service and very nice staff. Service performed in a very timely manner. Service performed in a very timely manner. More

We've been using this delaership for over 20 years and continue to be happy with the service. continue to be happy with the service. More

Great service! Very attentive! Very happy with the service! Love the convenience of the Uber service! Very attentive! Very happy with the service! Love the convenience of the Uber service! More