Santa Monica BMW - Service Center

Pablo is an excellent made process drama free contacted me and keep me updated on repairs me and keep me updated on repairs More

I was able to make a service appointment with no issue. They addressed and fixed the issue in two days. My only complaint was that loaner cars are unavailable. There is a two week wait for a loaner car. Wi They addressed and fixed the issue in two days. My only complaint was that loaner cars are unavailable. There is a two week wait for a loaner car. Wish my Uber ride to and from the dealership was compensated for that. Otherwise, great experience. More

This dealer provides complete, dependable service. Everyone is friendly and efficient. Their communication is excellent. Everyone is friendly and efficient. Their communication is excellent. More

Outstanding class A service. Never had a better experience at another dealer Chris and Danny were amazing Never had a better experience at another dealer Chris and Danny were amazing More

great work, very happy with the quality of work that was provided for my vehicle. have a good day =] provided for my vehicle. have a good day =] More

Very efficient for as busy as they are. Timing worked as committed and Uber service was a nice bonus. Timing worked as committed and Uber service was a nice bonus. More

The service team wa great responsive and educational but not open on Saturday, which was surprising. not open on Saturday, which was surprising. More

Car had a defective roof seal that caused some components to be damaged by rain, they wanted $3500 to fix the problem. Finance told me the warranty I had puerchased was an extended warranty that covered the to be damaged by rain, they wanted $3500 to fix the problem. Finance told me the warranty I had puerchased was an extended warranty that covered the same as a new car warranty. Service disagreed and said a new car warranty would have covered the issue, buy mine didnt. Shady. More

i REQUESTED FRONT PASS SEAT rattle BE ELIMINATED. wAS TOLD COULD FIND NO RATTLE. rattle IS STILL PRESENT! wAS TOLD COULD FIND NO RATTLE. rattle IS STILL PRESENT! More

Bill my service advisor was great. Explained everything and got things done in a timely manner. Thank you. Explained everything and got things done in a timely manner. Thank you. More