Santa Monica BMW - Service Center

Great service. Brought the car in for standard oil change and was done in less than 2 hours. Very easy. Would definitely go there again. Brought the car in for standard oil change and was done in less than 2 hours. Very easy. Would definitely go there again. More

The service was great, quick, and efficient! The rental process was streamlined and the service was very well done. The rental process was streamlined and the service was very well done. More

The service department is excellent. The only improvement I would recommend is more loner cars. The only improvement I would recommend is more loner cars. More

I appreciated that Cesar, Jimmy and all the staff were very patient and helpful. As a single older woman this was very important. The was also a real concern with the service that was provided on the very patient and helpful. As a single older woman this was very important. The was also a real concern with the service that was provided on the car. More

It always feels like you are trying to find things to charge for. You are not trustworthy. charge for. You are not trustworthy. More

All went well. However paying for an Uber seems odd when it is free at Audi. However paying for an Uber seems odd when it is free at Audi. More

Easy scheduling and quick turnaround and my advisor was courteous and professional. No issues at all courteous and professional. No issues at all More

Professional and prompt. Really went out of their way to accommodate my hectic schedule and met every need. Work was completed quickly and great communication. Really went out of their way to accommodate my hectic schedule and met every need. Work was completed quickly and great communication. More

Good service. Friendly customer service..... Could use those "free" lifts home like the old days. Friendly customer service..... Could use those "free" lifts home like the old days. More

Your team forgot to close the coolant gasket and I ended up stranded on the highway on thanksgiving. I demand a refund up stranded on the highway on thanksgiving. I demand a refund More