Santa Monica BMW - Service Center

They are easy to make an appointment. Very professional when there. It’s definitely expensive to do maintenance there so I doubt I will always do my maintenance there but if it’s a big ch Very professional when there. It’s definitely expensive to do maintenance there so I doubt I will always do my maintenance there but if it’s a big check up, it’s the best option. More

Service is never up to par. I always have to return due to a issue caused from the initial service appointment. A waste of my time!! I always have to return due to a issue caused from the initial service appointment. A waste of my time!! More

My loaner was ready, all service was completed and I received my car the same day. received my car the same day. More

Great Service by the team. I would definitely recommend it to other people as well. I would definitely recommend it to other people as well. More

Speedy quality service. Very attentive to detail. Nice to know reliable Santa Monica BMW there! Very attentive to detail. Nice to know reliable Santa Monica BMW there! More

Everything was perfect, from the appt set up to the completion of the work to the pick up. completion of the work to the pick up. More

I was overcharged. I didn't get what I was promised. I will be taking my business eksewhere. I didn't get what I was promised. I will be taking my business eksewhere. More

Great service and communication. Car delivered by time promised. They also do a great job of cleaning your car after it has been serviced. Car delivered by time promised. They also do a great job of cleaning your car after it has been serviced. More

The dealership is fine. But the agent I dealt with, Cesar, was very short tempered and rude. In about 20 years I have been going to this dealership this is the first time I But the agent I dealt with, Cesar, was very short tempered and rude. In about 20 years I have been going to this dealership this is the first time I had a VP bad experience, Next time I will make sure to ask for someone else. More

Service response this time was not very good. Did not get updates or returned calls or texts Did not get updates or returned calls or texts More