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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,600 Reviews

1,600 Reviews of Santa Monica BMW - Service Center

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August 31, 2023

Good service - friendly - Uber transport - clean and good follow up I will come back in the future More

by marklevien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 31, 2023

Everything was perfect, Chris Meyers is fantastic, my loaner was great and I am happy to get my car back! More

by IMPULSEMODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Great service and workmanship. I am very pleased, well recommended!! This is a great place and atmosphere !! More

by STEINALSVIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceasar
August 28, 2023

Good service, faster than I expected, clean my car , nice and polite workers. Very professional. More

by NRODINOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Helpful, HONEST, quick and professional service. When you don’t know much about car maintenance, you have to believe what the service department tells you. Manfred is the best. The loaner process More

by alicefrankston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred
August 26, 2023

Needed Windshield wipers and they took care of my car in just a few minutes. So nice. More

by JACKIE.WELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2023

All good - professional and efficient as always - like my experience throughout last 12 years - even finished job early More

by BENEMIKE07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

My problem was not solved for the lack of parts due to my car being new? More

by DPS9502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2023

The team is always very pleasant and informative. They answered all of my questions and sent me a video with an update on my car. Great service! More

by SM Resident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osama (Sam) Hafez
August 24, 2023

Service adviser could have reply on phone or sms more promptly. I asked not to wash car and put a printed sign in car, but the car was still washed with my print on the floor of the seats. More

by MINGZ.AU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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