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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,600 Reviews

1,600 Reviews of Santa Monica BMW - Service Center

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August 19, 2023

Great service. Nothing more to say. Chris Myers is a good rep and was helpful. More

by MKHATOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Efficient and professional service! My experience was perfect and car was ready when promised. Great. More

by RKLEMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Always so great to work with Crystal and the techs are always so thorough. The communication is beyond anything I have ever experienced More

by UNTERMAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
August 17, 2023

Chris in service was great, prompt, knowledgeable and helpful. Everyone who works there is very professional. More

by AGREENEBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

My service manager Chris Myers was very effective in communicating with me regarding my brake pad warning sign, maintenance warranty ext. and the service dept. Was able to get me in with a loan the next More

by JDURAZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grid Myers service scheduler
August 17, 2023

Salvador was a great service representative! Everything went smoothly and I’ll schedule He was kind, professional, and courteous! More

by MicheleR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador
August 16, 2023

It was great Organized and Reliable service, and it’s done as scheduled. Thank you so much! More

by Meow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

The service department was having a promotion. Perfect timing for my check-up. Very fast turn around. More

by TBALDESSARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pleitez (Service)
August 13, 2023

There was tension between the workers toward me. The service advisor did everything not to give me a deal or honor my bmw coupons. Race maybe an issue. More

by roxyedge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manford
August 13, 2023

Great check in process and updates. Washed car too which was a nice bonus for us. More

by stuffbui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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