212 Reviews of Sarasota Ford - Service Center
Very Efficient Service I was very impressed with the efficiency with the time it took for my oil change. I enjoyed a cup of coffee, and a massage in the waiting room. The re I was very impressed with the efficiency with the time it took for my oil change. I enjoyed a cup of coffee, and a massage in the waiting room. The renovations and the additional bays helps with turnaround time. More
A great experience! I took my car in to be serviced this week and as usual Audra Dollar took great care of me. Everyone is so nice and friendly there. Also I needed a rid I took my car in to be serviced this week and as usual Audra Dollar took great care of me. Everyone is so nice and friendly there. Also I needed a ride to work and the Ford shuttle driver Jose Reategui was very professional and nice. OUTSTANDING customer service! More
Great Service Department Love the updates to the dealership. Definitely makes taking your car in for service a little more bearable. Really enjoy working with my service advis Love the updates to the dealership. Definitely makes taking your car in for service a little more bearable. Really enjoy working with my service advisor Audrae Dollar. She is great! More
I had never been to a Quick Lane department before. Just went in for a basic service on my way out of town and I am glad I did. All of these years of going to the same oil change place did me no favors. Just went in for a basic service on my way out of town and I am glad I did. All of these years of going to the same oil change place did me no favors. Had a recall on my car, my brakes were about to touch metal to metal and it turns out my links for my suspension had bushings COMPLETELY gone. Hey had to be like that for a while and I ride around with 3 kids in my car. Not safe. The mechanic (Corey- I believe his name was) showed me my concerns and they were able to get it done in just a few hours at their QuickLane center. To make matters worse, I always went to the other place because I thought it would be cheaper. Not the case, they did a complete service including my tire rotation for $40 here. And I get a $10 rebate! By the way, if you haven't been, you need to go. I watched a movie in their waiting area theater and before I knew it my car was done. Low pressure, convenient location and a good value is why I WILL be back. Thank you Jimmy for all of your help today. You guys rock! I was so happy with my experience today, this is the second Review I have written about it and I am not the reviewing type ?? More
Sarasota Ford Service Department It is never a pleasant experience to take your car in for repair service. The best you can hope for is good customer service in the process. Having f It is never a pleasant experience to take your car in for repair service. The best you can hope for is good customer service in the process. Having found myself in this situation , I can not say the customer service was good because it was EXCELLENT!! Dealing with Asst. Service Manager Audrae Dollar was a blessing! She is truly a gem in a profession that doesn't get a lot of praise. More
Great Service I have been coming to this service department for nearly ten years with great results. Friendly and knowledgeable staff. I like the piece of mind th I have been coming to this service department for nearly ten years with great results. Friendly and knowledgeable staff. I like the piece of mind the service work is done correctly and at a fair price. More
Fantastic service I contacted this dealer a week ago when my Mustang slipped into limp home mode. The assistant service mgr Eric was extremely helpful explaining what n I contacted this dealer a week ago when my Mustang slipped into limp home mode. The assistant service mgr Eric was extremely helpful explaining what needed to happen next and provided the Ford roadside assistance #. With in 30 minutes of my call the Mustang and I were at Sarasota Ford. Transportation was arranged in just minute's and I was on my way home. Considering this was 4:30 in the afternoon I could not have been happier. The next morning at 7:45 Eric called and provided a full diagnoses and repair estimate for authorization, since the Mustang is out of warranty. I picked it up fully repaired:and clean at noon that day. I cannot say enough about the timely, courteous, and reasonably priced service at Sarasota Ford they are the Bomb. More
Great Experience! I recently purchased a Ford Fusion and came to this dealership to have them inspect and provide an oil change. The service I received was great! I fel I recently purchased a Ford Fusion and came to this dealership to have them inspect and provide an oil change. The service I received was great! I felt confident in their service and comfortable while the work was being done! Thanks Ford! More
Excellent Dealership!!! Had a great experience at Sarasota Ford. Thomas took care of me and it was a hassle/worry free experience. This is the only Ford dealership I would go Had a great experience at Sarasota Ford. Thomas took care of me and it was a hassle/worry free experience. This is the only Ford dealership I would go to. A++ More
Victor basile I received a recall on my Ford Escape and made a call the service department was able to accommodate my schedule day off and within two days I had my I received a recall on my Ford Escape and made a call the service department was able to accommodate my schedule day off and within two days I had my vehicle fixed and returned the same day. I appreciate the service, thank you. More