From the moment i entered, I knew this would be special. It was less than two minutes and I was already greeted by salesman (Tony). Very polite and knowledgeable. I told him type of vehicle, model and where I wanted to be with payments. Ten minutes later my wife and I are in that vehicle taking a test ride to lot where there are more models of the same in different colors. We choose the one we like and head back to dealership. Then the dreaded negotiations begin, except that they are both pleasant and productive. Within three and one half hours of being there I have a fantastic contract signed on our new Edge. Which was delivered to us the next morning. Just as promised. Nothing about this was like the usual buying experience. Totally awesome experience.