Sarasota Ford - Service Center

Had my Ford Edge serviced this week, and it was a pleasure dealing with Amber Rodgers. She is very professional, great communicator, and provides outstanding customer service. Thank you Amber you w pleasure dealing with Amber Rodgers. She is very professional, great communicator, and provides outstanding customer service. Thank you Amber you were awesome!!!! More

Quick Lane’s Matt Coppens and Nick Munn both outstanding service and communication skills. Gold star service. Jimmy McNary loaner fleet manager extremely helpful with information about vehicle pick up serv service and communication skills. Gold star service. Jimmy McNary loaner fleet manager extremely helpful with information about vehicle pick up services which I will use next time. I couldn’t be more pleased with professional service from all. More

I highly commend Nick Munn, Quick Lane Advisor. He is a true asset to Sarasota Ford. Nick has been my service contact on two occasions. Nick is highly professional, highly knowledgeable, and highly courteo true asset to Sarasota Ford. Nick has been my service contact on two occasions. Nick is highly professional, highly knowledgeable, and highly courteous. He is also people oriented and diligent in his duties. I trust my vehicle with him. Thanks Nick More

We took our vehicle in for service Sam in the truck center took amazing care of us! He’s an absolute pleasure and made us feel very confident in his abilities as well as his technicians under his watch center took amazing care of us! He’s an absolute pleasure and made us feel very confident in his abilities as well as his technicians under his watch! More

Muy orgullosa por el desempeño de mi hijo y el trato que le dan en este trabajo. Buen ambiente y muy bonito lugar. Éxitos! le dan en este trabajo. Buen ambiente y muy bonito lugar. Éxitos! More

We took our vehicle in for service last weekend! Samuel in the truck center got us in and out quickly and gave us top notch service! in the truck center got us in and out quickly and gave us top notch service! More

Made an appointment for warranty service, Taz was my service writer. They did not do any of the work, managers unaccountable. Still need to get service. Will try another Ford dealer. Avoid this dealersh service writer. They did not do any of the work, managers unaccountable. Still need to get service. Will try another Ford dealer. Avoid this dealership. More

Brad was supremely helpful in getting my truck in for a recall repair that needed to be done. Highly recommend Sarasota Ford and the helpful service department. Thanks recall repair that needed to be done. Highly recommend Sarasota Ford and the helpful service department. Thanks More

I'm very disappointed in the warranty parts service. Not sure what has changed from the past BUT I have a warranty claim open since February waiting on parts. There has been zero follow up with me even thou sure what has changed from the past BUT I have a warranty claim open since February waiting on parts. There has been zero follow up with me even though I've called back 4 times asking for an update on when the parts would be in. Last time I asked for the manager if service to call me back and was assured that he would later that day as well as the service msg handling my claim. It's been 3 more days and no one has called. Luckily, it's not a critical part BUT the lack and communication and absolutely zero follow up is not the level of service one should expect from a major dealership like Sarasota Ford. More