Sarasota Ford - Service Center

Made an appointment for warranty service, Taz was my service writer. They did not do any of the work, managers unaccountable. Still need to get service. Will try another Ford dealer. Avoid this dealersh service writer. They did not do any of the work, managers unaccountable. Still need to get service. Will try another Ford dealer. Avoid this dealership. More

Brad was supremely helpful in getting my truck in for a recall repair that needed to be done. Highly recommend Sarasota Ford and the helpful service department. Thanks recall repair that needed to be done. Highly recommend Sarasota Ford and the helpful service department. Thanks More

I'm very disappointed in the warranty parts service. Not sure what has changed from the past BUT I have a warranty claim open since February waiting on parts. There has been zero follow up with me even thou sure what has changed from the past BUT I have a warranty claim open since February waiting on parts. There has been zero follow up with me even though I've called back 4 times asking for an update on when the parts would be in. Last time I asked for the manager if service to call me back and was assured that he would later that day as well as the service msg handling my claim. It's been 3 more days and no one has called. Luckily, it's not a critical part BUT the lack and communication and absolutely zero follow up is not the level of service one should expect from a major dealership like Sarasota Ford. More

I was on Vacation and on the way to the beach then noticed my tire was losing air. We stopped by and Nick Munn assisted us by giving us a complimentary Lyft to the beach and Back while my tire got fi noticed my tire was losing air. We stopped by and Nick Munn assisted us by giving us a complimentary Lyft to the beach and Back while my tire got fixed. Nick Munn was so professional and helpful taking the stress off of what could have been a very unpleasant experience. I would go back there any time I needed any assistance with my car Nick was awesome!! More

My girlfriend and I were on vacation and our tire needed immediate service. Nick Munn was extremely helpful and friendly. Would recommend to anyone going there for service to talk to Nick. John Hubbell immediate service. Nick Munn was extremely helpful and friendly. Would recommend to anyone going there for service to talk to Nick. John Hubbell More

I took my 2019 Ford Escape to the Quicklane to have my battery checked. Julio and Nick took care of replacing the battery in short order! Excellent and caring service -- they know how to make the custom battery checked. Julio and Nick took care of replacing the battery in short order! Excellent and caring service -- they know how to make the customer feel important and comfortable while waiting, kept me informed concerning my car repair and made sure that everything was taken care of in excellent timing and I was on my way! No more problems with dead battery! Thank you Sarasota Ford -- my place for service! When you can get the best, why settle for less? I love my Ford Escape and know it will get the best of care at Sarasota Ford! More

Amazing customer service. They went above and beyond to take care of my vehicle after another business was untruthful and turned me away. Thank you Robbie for the peace of mind. take care of my vehicle after another business was untruthful and turned me away. Thank you Robbie for the peace of mind. More

I had an awesome experience with them. I dealt with, Gabriel Austin. He is phenomenal! Professional, kind, and patient. 10 stars - not 5! Thank you Gabriel! Gabriel Austin. He is phenomenal! Professional, kind, and patient. 10 stars - not 5! Thank you Gabriel! More

Today Nick took care of me. He's professional, courteous and helpful. I'm a loyal ford owner and only go to the best. I consider Sarasota ford and scustomer service, top. and helpful. I'm a loyal ford owner and only go to the best. I consider Sarasota ford and scustomer service, top. More

Thank u. Thank u. So helpful to us as visitors in Sarasota. It was an extremely busy Monday morning and t he service department took the time to help us with our key fob that was not working. So than Sarasota. It was an extremely busy Monday morning and t he service department took the time to help us with our key fob that was not working. So thankful. More