
Sarasota Subaru
Sarasota, FL
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I like my Subaru just fine. I lost my vehicle during Hurrican Ian. The Subaru dealership was just a couple of miles from my home. The salesman, Mr. Jones, knew I was between I lost my vehicle during Hurrican Ian. The Subaru dealership was just a couple of miles from my home. The salesman, Mr. Jones, knew I was between a rock and a hard place and he piled on every extra charge that he could. I ended up paying over $43,000 for my Forester. On Jan 4 I took my car in for an oil change and a tire rotation. I had a $10 off coupon. On Jan 6 I received in the mail a coupon for $24 off for the same work. Nobody at the dealership said anything to me about the extra discount! Plus they lost my car. It took them 15 minutes to find my car AFTER I was presented and paid the invoice. On a scale of 1 to 10 I would give them a 2. I will look for another dealership! More
Terrible, rude and not trust worthy service department. Not up to Subaru standards and you can tell, just visit top rated dealerships to see the difference. Had more than one upsetting occassion, and an ey Not up to Subaru standards and you can tell, just visit top rated dealerships to see the difference. Had more than one upsetting occassion, and an eye opener very recently. Frank, Moe and the lead mechanic need to be held accountable for their negligence. I'd be careful if you use Sunset Subaru service dept More
The salesman lied about his inventory and tried to sell us a car we didn’t want. We drove two hours on his promise of the car we wanted being in stock and he lied. us a car we didn’t want. We drove two hours on his promise of the car we wanted being in stock and he lied. More
I appreciated the low pressure sales approach. Mark Jones helped us narrow down the choices and find the perfect car - 2023 Wilderness Forester. Mark Jones helped us narrow down the choices and find the perfect car - 2023 Wilderness Forester. More
Fantastic dealership! From the service Manager Frank, to the salesmen Mark Lees, and trouble shooter Matt. All were professional and respectful. I have purchased other From the service Manager Frank, to the salesmen Mark Lees, and trouble shooter Matt. All were professional and respectful. I have purchased other new cars and this dealership is great with the highest praise. I could give. This subaru dealership is top notch.. More
Our recent services at Sunset Subaru, as always, were efficient and professional. Danny and Frank do go the extra mile for all others in need of servicing! efficient and professional. Danny and Frank do go the extra mile for all others in need of servicing! More