Sarasota Toyota

I visited 2 dealerships. This one was honest, upfront, the sticker price wasn't jacked up like at the other one. My salesman was Jonny. I talked with him when I stopped in This one was honest, upfront, the sticker price wasn't jacked up like at the other one. My salesman was Jonny. I talked with him when I stopped in to see what they had. That night I put an inquiry in online with Jonny's name in the notes stating that I had talked with him. The next day Marc called me and said he was taking over the transaction. I said I was working with Jonny. He tried his best to swipe the deal out from under Jonny but the good won out. Marc was taken off the sale. Jonny was 100% accommodating, it took a while to secure a Sienna because there are so few on the ground and they sell so fast but the next day we signed then on day 3 Jonny delivered it to my door. What a great salesman to work with! More

Was quote a price for a used Toyota, When business manager presented the invoice there were $2000 in extra fees added in. Most unethical dealership. When they did the paperwork, it had to be redone th manager presented the invoice there were $2000 in extra fees added in. Most unethical dealership. When they did the paperwork, it had to be redone three times as there were 29 errors (wrong address typed 26 times, wrong email, wrong insurance company, etc.). Will never recommend them. More

Great place to buy a vehicle from. Good customer service. Megan was wonderful to work with. Good customer service. Megan was wonderful to work with. More

Marc was my salesman did a great job havee a 2024 Highlander love it great dealership Highlander love it great dealership More

Rip off! !! Do not go there for service, they even charge when you for use of a credit card to pay overpriced service bill...my wifes Lexus is way cheaper to m !! Do not go there for service, they even charge when you for use of a credit card to pay overpriced service bill...my wifes Lexus is way cheaper to maintain than my Toyota ....unthinkable...:((( More

Oscar helped me buy a certified used vehicle. Very easy to work with, we even had issues with my wire and Oscar drove all the way up to pinellas county to pickup my check to allow me to walk away Very easy to work with, we even had issues with my wire and Oscar drove all the way up to pinellas county to pickup my check to allow me to walk away keys in hand. Very impressed by Oscar and the team. I never felt pressured to buy extras, they were straight up about pricing and we were cracking jokes the whole time. Great experience. More

Great place! Very helpful every step of the way! Parts and service is excellent! Will recommend to friends and family Very helpful every step of the way! Parts and service is excellent! Will recommend to friends and family More

This place will waste your time. I made an appointment for 230 and they had someone who showed up 20 mins late to his appointment go before me. Mind you , I talked to 3 people lettin I made an appointment for 230 and they had someone who showed up 20 mins late to his appointment go before me. Mind you , I talked to 3 people letting them know I had an appointment and the first 2 acted like they planned to help, but failed to do so by saying one minute stay here then never coming back. So then the service guy acts surprised I'm dropping my car off for service as if it isnt stated in the appointment process that I planned to drop it off. So I say , yes I need a rental because I have to go to work today. Then after all this bullcrap,he says, sorry we don't have any rentals. What a joke. It says you have rentals online and during the appointment process I stated I needed a rental. Maybe call customers with appointments that need rentals letting them know you dont have any? Pretty simple customer service stuff in mu opinion. Don't waste your time or money at this joke of an establishment. More

Service department is horrendous. 5 trips for an oil change. Oil leaked all over my driveway. I was told by Peter to use pool chlorine to clean it myself and that it wasn't his pro 5 trips for an oil change. Oil leaked all over my driveway. I was told by Peter to use pool chlorine to clean it myself and that it wasn't his problem. Service writers aren't known for their IQ but these guys really go out of their way to not help. Everyone I saw the 5 times I was there walked out shaking their heads in disbelief. "Hi, I'm earth have we met" Take your vehicle elsewhere. More

STAY FAR AWAY Walking into this dealership should be your first and only warning needed. Even their website now shows restricted feedback. They herd you to a table for a sales presentation. It felt l your first and only warning needed. Even their website now shows restricted feedback. They herd you to a table for a sales presentation. It felt like a timeshare thing. Our sales rep who worked on a price for this deal told us everything was all set for us to pick up the car we were interested in, when we arrived it was not all set and the sales rep wasn't there. We Walked. More