Sarchione Chevrolet

My vehicle was in for service due to an engine light and loss of power steering. I was told by dealership my vehicle needed $5000 worth of parts and labor and it would take 6 to 8 months to get part. I wai loss of power steering. I was told by dealership my vehicle needed $5000 worth of parts and labor and it would take 6 to 8 months to get part. I waited almost two months and could not get anything in writing for the estimate from the dealer. I felt like I was being lied to so I had my vehicle towed to a different mechanic. They fixed my Silverado in one day for only $600! It’s running great now. What’s even better is my truck did not even need any of the parts Sarchione told me it needed. Sarchione just wanted to make a big payday off of me. The worst deception I have ever experienced. I would worn customers not to go to their service department you will not get a straight answer and they are not honest! More

I sent in a request and never got a response/reach out from them. Very disappointed because I was very interested in the car. from them. Very disappointed because I was very interested in the car. More

Worst service department I have EVER dealt with. "tell me to call in to set up service for some repairs they would cover. Set up appointment, drove 45 min and sat for three hours only to have serv "tell me to call in to set up service for some repairs they would cover. Set up appointment, drove 45 min and sat for three hours only to have service manager tell me they couldn't fix it because they didn't know what they were doing and needed time to "figure it out". Three weeks later and no word from them. I called and was told they didn't have me in their system. Hello, I bought the truck from you and have already been there for one service appointment??? After several minutes were the service manager became rude, I threatened to call an attorney. Guess what? Miraculously they found me in the system within three minutes! Set up another appointment. This time they brought us a "rental" which was a piece of crap that shouldn't be on the road and took the truck to fix. After three weeks of not hearing from them, I called to be told the truck was finished and they would bring it back Friday (22nd) or Monday (25th). Those dates come and go - no truck - no call. I emailed the general manager and advised that it my truck was not fixed and returned by the 29th I would be contacting an attorney. I have not heard back from him yet. Guess now he will be addressing the issue with the Better Business Bureau and my attorney. More

I wouldn't do business there again. That is unless you like over paying. Do yourself a favor and find a smaller dealer that isn't all about low balling on trades... That is unless you like over paying. Do yourself a favor and find a smaller dealer that isn't all about low balling on trades... More

Never answered my question and replied with a higher price. I was dissatisfied with the response. price. I was dissatisfied with the response. More

We recently bought a 3500 Silverado from Tyler and are extremely HAPPY! The process was quick and Tyler was honest and down to earth. We described what we were looking to get out of the truck, he listen extremely HAPPY! The process was quick and Tyler was honest and down to earth. We described what we were looking to get out of the truck, he listened, and was able to get us into just what we needed. He was upfront with pricing, made us feel comfortable with our decision based on our needs, and provided top customer service! We highly recommend Tyler and the Sarchione sales family! Love the dealership! More

Just recently bought my Silverado at Sarchione from Chris Kraft , this guy goes above & beyond to earn your business! If you want an honest salesman & a great deal go see Chris. Kraft , this guy goes above & beyond to earn your business! If you want an honest salesman & a great deal go see Chris. More

I was appalled when I went in to get my oil changed. No masks being worn by employees. The employees getting WAY to close without a mask on. No social distancing. Won't be back until this is over. Have alw masks being worn by employees. The employees getting WAY to close without a mask on. No social distancing. Won't be back until this is over. Have always gone here amd never had an issue. Service on my car was good but for the experience I give it a one. More

Great experience Todd Bollman made buying my 2020 Equinox during the pandemic a great experience. I highly recommend him if you are looking to buy a Chevy. Thanks agai Todd Bollman made buying my 2020 Equinox during the pandemic a great experience. I highly recommend him if you are looking to buy a Chevy. Thanks again Todd! More

Great customer service. Love this dealership. They are absolutely fantastic with customer service. They are actually happy to help unlike some dealerships who act like it’s a Love this dealership. They are absolutely fantastic with customer service. They are actually happy to help unlike some dealerships who act like it’s and inconvenience to wait on you. More