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Sarchione Chrysler Dodge Jeep Ram

Dalton, OH

4.0
1,334 Reviews
Sarchione Chrysler Dodge Jeep Ram of Dalton is excited to serve drivers in Akron, Canton, Wooster, Massillon, and the surrounding communities. Formerly known as the Haasz Auto Mall in Dalton, Sarchione CDJR continues the same family-owned tradition that’s made this location synonymous with outstanding customer service and personalized attention. Unlike other dealers that view you as nothing more than a number, Sarchione CDJR is committed to building lasting relationships with each of our customers. No matter if you’re shopping for your next car or need service or maintenance for your current vehicle – you can count on the team of friendly and knowledgeable professionals here at Sarchione CDJR.
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315 S Mill St

Dalton, OH

44618

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Showing 1,334 reviews

September 27, 2017

Very poor, custo.er service The situation was mis-leading, I was lied to redarding the outcome, just enough information givin to get me off the lot with hopes aof a great resolut More

by stevehuebner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Kinnaird
Oct 11, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hello stevehuebner. We would like to thank you for reaching out to us with your concerns. We appreciate you speaking with our Service Manager, Alan Kinnaird, and allowing him the opportunity to resolve this matter with you. We apologize greatly for the miscommunication that happened on our end. Please reach out to Alan directly should you have any further issues going forward, at 330-828-2263, as he would be happy to speak with you on those. Thank You.

September 26, 2017

Great Experience! I would recommend this dealer to anyone, great customer experience, attention to detail and a wonderful staff. I came in with a internet request, Chri More

by abbie08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Bird
Oct 11, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hello abbie08. Thank You for taking the time to share your recent experience with Chris here at Haasz of Dalton. We strive to always work hard to help our customers with getting all questions answered, and get you on the road in your new car! Congratulations on your new vehicle. We look forward to working with you again.

September 25, 2017

Prompt,, courteous service I was treated with courtesy and respect and was able to schedule my repair very promptly. I was referred to Brent Steed by a friend. He made me feel More

by MRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Steed
Oct 17, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hey there MRL. Thank You for sharing your experience with our service department. We strive to always make our customers feel right at home and appreciated here. We look forward to working with you more in the future. Let us know how we can help!

September 24, 2017

Best experience ever! This is the only dealership that actually makes you feel welcome on the spot. Our salesman Bill went above and beyond to help us out! More

by Jeepmom22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Felts, Jim Hatfield
Oct 17, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hi Jeepmom22. Thank You for sharing your recent experience with us. Congratulations on your new vehicle purchase, and welcome to the Haasz family!

September 18, 2017

They came through with it.......with a twist. I was offered a 39 month / 10k mile Lease deal with $0 down, "$490's" a month, GAP insurance, and payoff your trade- on a saturday. "Gauranteed $499 o More

by Dan78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lemon, Julia Wise, Paul Baughman, Jim Hatfield
September 13, 2017

Great The reason why I have the rating I did is we have done business with them before and our experience with Ray was excellent and I would deal with him a More

by Paul1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hi Paul1969. We would like to thank you so much for your high rating. We always enjoy doing business with you, and strive to provide the same excellent experience for you every time. Let us know how we can help again in the future!

September 12, 2017

Very nice & friendly I would recommend this dealership to everyone I talk to....Will be buying my next car here for sure. Ask for Rich to help you with your car purchase. More

by Lisa521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Fernandez
Sep 12, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hi Lisa521! Thank You for sharing your kind words with us! Your recommendations are very much appreciated. We look forward to working with you more in the future! Welcome to the Haasz family.

September 12, 2017

exceptional sevice. Dave went out of his way to find the vehicle I wanted and within the price range I was looking for. He went over all the things I needed to know . He More

by mamaboley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thomas, Thomas Roberts
Sep 12, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hey mamaboley! Thank You so much for taking the time to share your incredible experience with us. Here at Haasz Dalton, we strive to make every experience great, from start to finish, and even after delivery. Welcome to the Haasz family! We look forward to working with you more in the future.

September 12, 2017

Reliable, fast and easy We came in not knowing exactly what we were looking for beyond a few parameters. We were very satisfied with the help that we received and left with a More

by Tclark17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hatfield
Sep 12, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hi Tclark17. Thank You for sharing your kind words with us. Here at Haasz of Dalton, we strive to always be knowledgeable, and help our customers get into the best vehicle for their wants and needs. Congratulations on your new vehicle. Let us know how we can help in the future! Welcome to the Haasz family.

September 11, 2017

So disappointed! It really makes me sad that I have to write this review, but I will anyway. My car has been driving funny for months. It's a 2016 so I was very concer More

by Priscilla B.
Recommend Dealer
No
Employees Worked With
Brent Steed, Mike Haigh
Sep 26, 2017 -

Sarchione Chrysler Dodge Jeep Ram responded

Hello Priscilla. We would like to thank you for reaching out to us. We have brought these concerns to the attention of our Service Manager, Alan Kinnaird, who is concerned with what you have shared. We certainly apologize. It is our hope that you would be willing to speak with him and allow him the chance to correct this issue, as he was unaware that there were any problems here. Please call him at 330-828-2263 at your earliest convenience. Thank You.

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