
Sarchione Chrysler Dodge Jeep Ram
Dalton, OH
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Very poor, custo.er service The situation was mis-leading, I was lied to redarding the outcome, just enough information givin to get me off the lot with hopes aof a great resolut The situation was mis-leading, I was lied to redarding the outcome, just enough information givin to get me off the lot with hopes aof a great resolution. More

Great Experience! I would recommend this dealer to anyone, great customer experience, attention to detail and a wonderful staff. I came in with a internet request, Chri I would recommend this dealer to anyone, great customer experience, attention to detail and a wonderful staff. I came in with a internet request, Chris jumped in and was able to help me, answered my questions and got me into a car! More
Prompt,, courteous service I was treated with courtesy and respect and was able to schedule my repair very promptly. I was referred to Brent Steed by a friend. He made me feel I was treated with courtesy and respect and was able to schedule my repair very promptly. I was referred to Brent Steed by a friend. He made me feel appreciated and I would definitely recommend him and Haasz Automall. I won't consider going to any other dealership after this experience. Thank you!! More
Best experience ever! This is the only dealership that actually makes you feel welcome on the spot. Our salesman Bill went above and beyond to help us out! This is the only dealership that actually makes you feel welcome on the spot. Our salesman Bill went above and beyond to help us out! More
They came through with it.......with a twist. I was offered a 39 month / 10k mile Lease deal with $0 down, "$490's" a month, GAP insurance, and payoff your trade- on a saturday. "Gauranteed $499 o I was offered a 39 month / 10k mile Lease deal with $0 down, "$490's" a month, GAP insurance, and payoff your trade- on a saturday. "Gauranteed $499 or we'll eat anything over! We'll not run your credit 100 times like the other dealerships". Sign this n that today, take the truck, come back monday after work to finish the papers. Monday: credit karma alerts says credit was ran 4 times. I call, ".....Having trouble getting you the promised payment." Finally after 2 hours, they stepped up and got the $499.99. However, they extended the lease 3 additional months and I had to pay for my own GAP insurance, which was presented to me at the END of my signing. The staff was courtious and wanted to make things happen, but it came at a cost for us both. Lesson learned- don't believe what you are offered even if its in writing & don't promise deals you can't keep. I don't know if it was planned this way or just happened? After all, we are talking car salesman. However, in the end i am 90% pleased. Will buy from again with caution. Paul, Jim, and mark were nice, but jerks dont make money in this business. More

Great The reason why I have the rating I did is we have done business with them before and our experience with Ray was excellent and I would deal with him a The reason why I have the rating I did is we have done business with them before and our experience with Ray was excellent and I would deal with him again More

Very nice & friendly I would recommend this dealership to everyone I talk to....Will be buying my next car here for sure. Ask for Rich to help you with your car purchase. I would recommend this dealership to everyone I talk to....Will be buying my next car here for sure. Ask for Rich to help you with your car purchase. More
exceptional sevice. Dave went out of his way to find the vehicle I wanted and within the price range I was looking for. He went over all the things I needed to know . He Dave went out of his way to find the vehicle I wanted and within the price range I was looking for. He went over all the things I needed to know . He went over everything in the vehicle and explained how the worked. Called the next day to see if I had any questions about my car. Said to call if I had any questions. More

Reliable, fast and easy We came in not knowing exactly what we were looking for beyond a few parameters. We were very satisfied with the help that we received and left with a We came in not knowing exactly what we were looking for beyond a few parameters. We were very satisfied with the help that we received and left with a car that day. More
So disappointed! It really makes me sad that I have to write this review, but I will anyway. My car has been driving funny for months. It's a 2016 so I was very concer It really makes me sad that I have to write this review, but I will anyway. My car has been driving funny for months. It's a 2016 so I was very concerned. Everytime I took it in I was told that it was fine and that the jerking and pulling the vehicle was doing was just its nature. Took it in another time because the terrain select knob wasn't functioning properly, and was told that it was because I probably used a non certified phone charger in the USB slot. I was out with my mom a few weeks ago and a message popped up for me to service the shifter. I asked my husband to call and make me a appointment and they couldn't get me in until the following week. Fed up, I went to another Jeep dealer to trade that lemon in. Since it was still under warranty, the new dealership took it back to look at it because when I was getting it appraised, I was told that it was indeed driving funny. Well surprise surprise, I had to have three major repairs on it. I got it repaired and drove it and it drives like a dream. I just had the Jeep at the dealership in August and supposedly nothing was wrong. I feel so slighted. I have written several raving reviews about the personnel because I thought maybe I was imagining things, and that I could trust them to be straightforward with me. Evidently not. I have to admit, one time I called angry and told the service department I needed a fixed vehicle because I have a traveling job and can't afford to be broke down somewhere. They brought the vehicle in days later and I was told it was fine. And that's another thing, they take many days up to a week to get you in to be seen. In all honesty, service department messed it up for sales because I purchased my Jeep with no issues. But after having all this trouble, I will not be back. EVER! More