Savage 61 Chrysler Dodge Jeep RAM - Service Center
Reading, PA
235 Reviews of Savage 61 Chrysler Dodge Jeep RAM - Service Center
This is an update to my last post. I had a my brakes worked on by Savage 61 and had problems with the brakes a couple days after the service. I contacted Savage and they (service Mgr and Tim Profit) had worked on by Savage 61 and had problems with the brakes a couple days after the service. I contacted Savage and they (service Mgr and Tim Profit) had me bring my car back in. The servie department checked my brakes and stated I needed a master cyclinder. This was a part that they did not previously worked on (I had my rotors and pads replaced on my previous visit). They explained what the problem was and fixed it. I have been driving my car for several days now and the brakes are great. The service department stepped up and made a satisfied customer from a unsatisfied customer. I will continue to bring my cars to this dealer for service! I recommend them highly! More
Savage has been wonderful for the 2+ years we've been going there. We purchased our Charger at another dealership, but keep coming back here for service and even purchased a 2nd vehicle from them in Aug going there. We purchased our Charger at another dealership, but keep coming back here for service and even purchased a 2nd vehicle from them in August. Jeff, John & Kevin are great and have our trust. We always feel comfortable leaving our customized Charger in their care knowing it'll be safe. Everyone at this dealership is friendly & helpful. They have always provided quality work & great service. 2 More
The price for your hourly rate for repairs is too high!! I would like to continue to have my car serviced at Savage 61 but your hourly rate will force me to look elsewhere for service. Also your hourly rat I would like to continue to have my car serviced at Savage 61 but your hourly rate will force me to look elsewhere for service. Also your hourly rates are not posted in the Customer Service Area. Other dealerships I have been to has all their rates posted in plain sight. On the positive side any other work to be performed other than what I bring the car in for is explained to me and price is then quoted. More
called on the road because my window wouldnt come up & was very pleased that they were open till 8! they got us in with out an appointment which was nice, the wait wasnt too bad little over an hour! they was very pleased that they were open till 8! they got us in with out an appointment which was nice, the wait wasnt too bad little over an hour! they were so nice and very helpful, answered all the questions i had about my car. will defiently be bringing my cars back here because of the wonderful experiance i had. couldnt have asked for better people working! More
I've experienced good, friendly service each and every time my truck has needed recall or service. I have never had to wait for an appointment and it was always finished in a timly manner. I appreciate t time my truck has needed recall or service. I have never had to wait for an appointment and it was always finished in a timly manner. I appreciate the setup reguarding oil changes as well as the professionalism and friendlyness of the service and sale personel. I would strongly recommend Savage 61 to my friends and relatives. 2 More