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Savage L&B Dodge Chrysler Jeep Ram - Service Center
Robesonia, PA
40 Reviews
40 Reviews of Savage L&B Dodge Chrysler Jeep Ram - Service Center
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July 27, 2019
Help when I needed is Standing water in my car after 4 days of no rain and 95 degree weather. The dealership where I bought my car wouldn’t even look at it, but Savage L &B Standing water in my car after 4 days of no rain and 95 degree weather. The dealership where I bought my car wouldn’t even look at it, but Savage L &B looked at and fixed it that very day. More
by Jerichowalls86
Employees Worked With
Taylor
July 18, 2019
Best dealership around! I buy a lot vehicles and have my vehicles serviced from the crew at Savage L&B and have always had excellent experiences. Everyone is really friendly I buy a lot vehicles and have my vehicles serviced from the crew at Savage L&B and have always had excellent experiences. Everyone is really friendly and nice to deal. Good job guys! More
by FlyingFox
Employees Worked With
Stephen Savage, Joey Maturi
May 22, 2019
Great dealer to work with Great customer service. They are the best. I came in with a blown head gasket. I ended up, with the assistance of Roy, installing a new engine. It w Great customer service. They are the best. I came in with a blown head gasket. I ended up, with the assistance of Roy, installing a new engine. It was the best move I could have made. It gave me an additional 100,000 miles for the vehicle More
by Majorben
Employees Worked With
Roy, Josh, Joey, Jason
May 02, 2019
NEVER a bad experience! New van serviced there for almost 5 years. It is running exactly like the day I drove it off the lot. NOT a coincidence, in my opinion. I usually d New van serviced there for almost 5 years. It is running exactly like the day I drove it off the lot. NOT a coincidence, in my opinion. I usually dealt with Roy, service manager, always pleasant, explained whatever needed explaining. I used the Dodge dealer where I purchased the car, since I feel they know "their" vehicles best! More
by Mr. D.
Employees Worked With
Roy
April 14, 2019
Service went the extra mile! We dropped off my wife's Jeep ahead of time for state inspection and Savage L&B got it done ahead of time. Plus, I accidentally threw out the registra We dropped off my wife's Jeep ahead of time for state inspection and Savage L&B got it done ahead of time. Plus, I accidentally threw out the registration card, and they were able to go online and print out a replacement card. Very nice and helpful! Thanks to Heather, Roy and Andy! --Ted and Pam Hoffman More
by Ted&Pam
Employees Worked With
Heather, Roy and Andy
November 29, 2018
This customer was not a priority It all started with a malfunctioning speaker in my 2017 Jeep Renegade. Three separate visits and the speaker is still not working. On the last visit It all started with a malfunctioning speaker in my 2017 Jeep Renegade. Three separate visits and the speaker is still not working. On the last visit, they decided that they needed to keep the vehicle overnight and offered a loaner. They pulled around huge RAM 4x4. Immediately we had concerns as we needed to park in a parking garage in Reading. We asked not one, but three different people if we should have any concerns about parking in the garage. We were assured that the truck is factory standard and should not have an issue fitting in the garage. Well, it was an issue and the top scraped, causing damage. Had to submit to my insurance company and pay $1000 deductible. I asked the dealer if they would take some of the responsibility, to no avail. I said that even $100 towards the deductible would satisfy me and the GM said no. So, I'm still without a speaker and out $1000. Taking our business elsewhere going forward. More
by jemerson1968
Employees Worked With
General Manager, Service Manager
November 15, 2018
Amazing service Great service and really helped with everything I needed. Chris Perez helped me a great deal and was really nice. It felt like he really cared about m Great service and really helped with everything I needed. Chris Perez helped me a great deal and was really nice. It felt like he really cared about me , my needs and the service he was providing. I left the dealership beyond satisfied. Highly recommend. More
by Donut45
Employees Worked With
Chris Perez
June 20, 2018
Life long friendships ! I have got service done at Savage L&B. It has always been great. The appointments are finished quickly, the prices are awesome, and all of the repairs I have got service done at Savage L&B. It has always been great. The appointments are finished quickly, the prices are awesome, and all of the repairs are done CORRECTLY. I had questions about a new Jeep during my wait on my last visit and Chris was very knowledgeable, friendly and helpful. I will only deal with them from now on. Thank You L&B! More
by Jesa9955
Employees Worked With
Ian, Chris
October 20, 2017
Very upset with the service department!! 2016 Jeep Summit had a transmission leak, I called for appointment I was told it must be flatbed to their location. No problem with that but when I sa 2016 Jeep Summit had a transmission leak, I called for appointment I was told it must be flatbed to their location. No problem with that but when I said I will need a rental I was told , well that’s a problem we have no cars on lot their all out and my car couldn’t be promised to be looked at until October 30. The date of call was October 19!! Then the service guy said your best bet is take your vehicle to another dealership!! I called Chrysler and they were absolutely wonderful in getting my vehicle to another dealership! Needless to say we will never go back to L&B !!! More
by Dianne
Employees Worked With
Brian
August 25, 2014
Best Experience At a Parts Department Ever I just had an awesome experience at Savage L & B. I wanted a high performance hood for my new Jeep Wrangler. But I was overwhelmed by the thought of I just had an awesome experience at Savage L & B. I wanted a high performance hood for my new Jeep Wrangler. But I was overwhelmed by the thought of getting it, and then having it painted and then installed. Not to mention getting my old hood back to my house after the install. Then I went to Savage and talked to Pat Zizza, the parts manager. He helped me with every step and made a complicated procedure easy. He even helped me get the new hood to the body shop and then get my old hood back to my house. You won't see another parts manager going the extra mile for a customer like that. At least not often. I highly recommend Pat. He knows his stuff and is willing to give you a great price and help out any way he can. Thank you again Pat. You will be seeing me again soon. Tony More
by TonyDusko
Employees Worked With
Patt Zizza
