Sawgrass Ford

Service Team is extremely slow and don't communicate I went in for some warranty work on my 6 month old mustang. The person took pictures and told me to set up an appointment to come back. I went back I went in for some warranty work on my 6 month old mustang. The person took pictures and told me to set up an appointment to come back. I went back a week later and they acted like I wasn't there the week before and started the entire process over again...meaning I would have to sit there all day AGAIN and wait for them to tell me they needed to order the part (which the consultant said would happen) and then come back in a few more weeks and sit there all day AGAIN for them to fix it. I took to another dealer and was told he gets a lot of people in the same situation from them. Save time and don't go there. Keep in mind, this review is regarding their service department, not their sales department. I will still recommend buying a car from Sawgrass....5 Stars for their sales department! More

SOLD! I've bought quite a few cars in the past from dealers all over. Shane took good care of me there when I bought my car. Compared to dozens other dealer I've bought quite a few cars in the past from dealers all over. Shane took good care of me there when I bought my car. Compared to dozens other dealerships I've been to in the past, I can say without a doubt that this is one of the top 3 in my lifetime that I've liked buying from. It's far easier to buy from here than having to argue with the other dealers about getting them to remove their dealer fee's. The only additional fee's were an extended warranty and GAP insurance, which were both optional, but that's at any place you go. All the people I met and spoke with during the transaction were nice and courteous to me. I am very happy with my purchase from them. More

Excellent customer service, outstanding buying experience I visited them last month and I was interested in buying a car. George accommodated me and answered my questions. He showed me some great options and I visited them last month and I was interested in buying a car. George accommodated me and answered my questions. He showed me some great options and I felt respected and appreciated. That is why I made the purchase and I had amazing buying experience overall. Thank you George and Sawgrass Ford, you are truly great! More

Great Job! I just brought my vehicle in for a transmission fluid change. They did a great job. Transmission shifts much smoother now. They pointed out other issu I just brought my vehicle in for a transmission fluid change. They did a great job. Transmission shifts much smoother now. They pointed out other issues my car had from when I ran over some road debris. Going back later to get those items taken care of. From dealing with service technician to the car porter, everyone has been terrific. More

Thumbs up I wanted a quality vehicle for the lowest price possible for my 2 hour daily commute. They gave me a great deal on a brand new Fusion hybrid. With reb I wanted a quality vehicle for the lowest price possible for my 2 hour daily commute. They gave me a great deal on a brand new Fusion hybrid. With rebates and discounts I saved over $5,000. I'm so thrilled to have found this dealership. They were super easy to work with even with my credit situation. It was a pleasure doing business here. Thumbs up from me. More

Great experience We recently bought a new Ford Fusion here and had a great experience. Their Internet sales department gave us the lowest price possible without any hi We recently bought a new Ford Fusion here and had a great experience. Their Internet sales department gave us the lowest price possible without any hidden fee's. When we went in to sign the paperwork, all of the numbers they told us matched. Could not be happier. We went to numerous other dealers prior to them and the other dealers did the bait and switch game. Sawgrass had no dealer fee's and started off with the lowest price right from the get-go. After all of the driving around, we were so relieved to buy a car from them. For the lowest prices, always call and ask for their Internet sales department. That's who we dealt with for the lowest price. More

Best car buying experience! I bought a car a couple months ago at the sawgrass ford, and I had a really good experience. I always hate going to dealerships. I feel pressured, and I bought a car a couple months ago at the sawgrass ford, and I had a really good experience. I always hate going to dealerships. I feel pressured, and like all I am to the workers is a commission. I did not feel like this at all there. They were kind, and very laid back. They were also very knowledgeable about the cars, and answered all my questions quickly. I had to go talk to my wife about the vehicle before I purchased, and I was not pressured, or felt like I was rushed into making the purchase that day. A couple days later I came back to buy the car, and was treated with nothing but respect. Honestly can't say more praise for this dealership! More

Great dealership! When I walked into this dealership, I was greeted by a friendly salesman who asked if he could help me. I told him that I was looking to buy a new car When I walked into this dealership, I was greeted by a friendly salesman who asked if he could help me. I told him that I was looking to buy a new car at a great price (isn't everybody?) But to my astonishment, he wasn't like most of the salesmen I have had to deal with when buying a new car. He showed me lots of options and actually recommended a car that was under my budget (unheard of for car salesmen). I was so impressed that I trusted everything he had to say from that point forward. To make a long story short, I went home with an amazing car and still had money left that I wasn't expecting to have after this purchase. The staff is clearly different here and really want their customers to go home happy. I will come back here for all my servicing needs on my new vehicle. I would recommend this dealership to all! More

GREAT SERVICE EXPIERENCE MY VISIT TO SAWGRASS WAS OUTSTANDING ALL THE EMPLOYEES WERE SO PROFESSIONAL AND ATTENTION TO DETAIL . I WOULD RECOMMEND THE DEALERSHIP TO EVERYONE . T MY VISIT TO SAWGRASS WAS OUTSTANDING ALL THE EMPLOYEES WERE SO PROFESSIONAL AND ATTENTION TO DETAIL . I WOULD RECOMMEND THE DEALERSHIP TO EVERYONE . THEY SHOW ME THEY REALLY CARE ABOUT THIER CUSTOMERS More

Worst dealer ever Make sure the repairs are done, I've seen cabin filter paid for and never changed also the 30 K Services are the biggest waste of money and only chang Make sure the repairs are done, I've seen cabin filter paid for and never changed also the 30 K Services are the biggest waste of money and only change fluids, if that even gets changed I'm not satisfied with the owners answers as to why the repairs weren't don't in the first place, they are scam artist More