Sawgrass INFINITI - Service Center

Amazing customer service, I'm a forever customer now that I see how I'm treated by Infinity staff...they are the best and make the experience so nice! I see how I'm treated by Infinity staff...they are the best and make the experience so nice! More

Excellent service. Very accommodating. Facilities clean and comfortable with complimentary snacks and beverage service. Love them Very accommodating. Facilities clean and comfortable with complimentary snacks and beverage service. Love them More

Great service. Nice staff. Tony Shaw usually helps me and has always provided great service and explains what is going on with vehicle. Nice staff. Tony Shaw usually helps me and has always provided great service and explains what is going on with vehicle. More

Avoid Sawgrass infiniti service if you don’t want to ruin your car! Dropped Infiniti qx80 for regular oil change and tire rotation. 1) unfortunately only after arriving at home (20mi away) underground that t your car! Dropped Infiniti qx80 for regular oil change and tire rotation. 1) unfortunately only after arriving at home (20mi away) underground that they NEVER ROTATE my tires. Previously repaired tire with a marker sign was at the same position. Ok, I live far from the shop so I didn’t return. In a 2-3 weeks after my car started misfiring when started. Ok, I started blaming a fuel quality/plugs (even the car has less then 70k mi). Soon I’ve got check engine light on! Codes p0014 and p0021, which is in majority cases caused by wrong oil viscosity and not changing oil for a long period of time. I drove only 300 mi after the Infiniti Sawgrass service. Looks like they simply DID NOTHING on my car. I never expected something similar from the reputable official service. Avoid! Look at attached pictures how dirty the oil aftwr the fresh service. Shame on you More

Can't see myself going anywhere else. I've been with this dealership from they were at Lighthouse Point. They have done so much for me. In 2020, I had a major problem with my vehicle that I've been with this dealership from they were at Lighthouse Point. They have done so much for me. In 2020, I had a major problem with my vehicle that totalled thousands of dollars in repair cost, but thanks to Sawgrass Infiniti, I paid only a fraction of the cost. I am still at a loss for words. Mr. Danny Simpson who has been my service advisor for years is simply the best. He is always welcoming, kind, thoughtful, and knowledgeable. Love it there. Never, ever had a bad experience. More

Always friendly and professional! Would definitely recommend this dealership to everyone looking for a new car! Would definitely recommend this dealership to everyone looking for a new car! More

Sawgrass Infiniti provides excellent customer service. Tony Shaw addressed all my questions and concerns in a professional and courteous manner. I definitely recommend Tony and Sawgrass Infiniti to all Tony Shaw addressed all my questions and concerns in a professional and courteous manner. I definitely recommend Tony and Sawgrass Infiniti to all my friends. More

Steve was so kind and great service. Thank you very much and again.well done Thank you very much and again.well done More

I have been going to sawgrass for many years. Super people clean professional atmosphere. Always a pleasant experience Super people clean professional atmosphere. Always a pleasant experience More

Steve Sampson is a great Service Advisor! There are other dealers closer to where I live, but Steve has my loyalty. There are other dealers closer to where I live, but Steve has my loyalty. More