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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
1,023 Reviews

1,023 Reviews of Sawyer Chevrolet - Service Center

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March 15, 2023

Just can’t understand how it can take over 2 hours to replace a small plug and wire that is full exposed under the car, then charge us $304.64 in labor? Think we need to start shopping for another car re More

by keeskrazy
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mike Capasse
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
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Mar 18, 2023 -

Sawyer Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience.

March 10, 2023

As always another very pleasant experience with Sawyer. My vehicle was taken right in and out within an hour as promised. More

by MBOWMAN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2023 -

Sawyer Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

March 10, 2023

The service team at Catskill is awesome! Repairs and maintenance are done in a timely manner! Special thanks to Brittany and Dave! More

by sueebrown65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
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Mar 13, 2023 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

Mar 13, 2023 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

March 10, 2023

Every time I go to Sawyer they go above and beyond to satisfy our needs! More

by countrymom78_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Sawyer Chevrolet responded

Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

March 08, 2023

Sawyer Chevrolet got the problem resolved very quickly thanks to the whole team at Sawyer More

by ssnova396jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 08, 2023

Great Service, Pleasant Staff Brittany is always smiles, cheerful and helpful, would recommend the service department. More

by thixson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Mar 09, 2023 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 07, 2023

Prompt and friendly. Got right on with the service on my truck. Came out to explain some problem they found, asked if I had time for them to fix. When done went over bill More

by billand59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

March 06, 2023

They always take great care of me and my truck. I will continue to bring my truck there for service. More

by Paul B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2023 -

Sawyer Chevrolet responded

Paul, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 06, 2023

Mike and the sawyer service team is excellent. They are always quick to respond and assist with anything they can. More

by thomas.fish.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Mar 07, 2023 -

Sawyer Chevrolet responded

Thomas, Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

March 03, 2023

Friendly greets with our name, went out of the way , even applied my sticker that was laying on the dash, More

by CLARKB0531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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