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Mike Capasse

Overview Reviews (720)

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Mike Capasse

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9

720 Reviews

Overview Reviews (720)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

720 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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720 Reviews of Mike Capasse

July 07, 2026

Dealership Rating

Employee Rating

good, courteous service. Always prompt and on time. All were professional an very helpful. Will have my future service done a Sawyer's also. Always prompt and on time. All were professional an very helpful. Will have my future service done a Sawyer's also. More

by oldfords

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 07, 2026 -

Sawyer Chevrolet responded

We’re pleased to hear our team was courteous, punctual, and professional during your recent Chevrolet service. We appreciate your continued business and look forward to serving you again.

July 04, 2026

Dealership Rating

Employee Rating

Excellent service people are very helpful and very nice. Car runs great after service. Thank you Car runs great after service. Thank you More

by joleary652

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Jul 04, 2026 -

Sawyer Chevrolet responded

It’s great to hear Mike and our service team were so helpful and friendly and that your Chevrolet Trax is running smoothly. Thank you for the five star rating. We look forward to assisting you again.

July 03, 2026

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Employee Rating

This was my first service with Sawyer Chevrolet and I was very impressed with the service. It was easy to make the appointment. The service was completed quickly. Mike Capasse is very knowledgeable, sup very impressed with the service. It was easy to make the appointment. The service was completed quickly. Mike Capasse is very knowledgeable, super polite and answered any questions that I had. The Receptionist in the showroom also showed me where the waiting room was and help me with a beverage. More

by dugdebl3057

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 03, 2026 -

Sawyer Chevrolet responded

We’re glad you chose us for your Chevrolet Trax’s first service. Scheduling was simple, the work was completed quickly, and Mike’s expertise and the receptionist’s warm assistance with a beverage helped you feel at ease. We appreciate you sharing your experience.

June 29, 2026

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Employee Rating

Bri,Mike & Dave are the best in service. All the guys in sales are top notch. Extremely helpful without being pushy. They work with me on what ever my needs are every time! All the guys in sales are top notch. Extremely helpful without being pushy. They work with me on what ever my needs are every time! More

by mgenthner

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Stephanie Siracusano, Tim Dabrowski, Tim Day, John Luvera, Mark Brandow, Mike Riordon, Kevin Saltis, Jason Mcdevitt, Paul Remus

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Jun 29, 2026 -

Sawyer Chevrolet responded

Thank you for highlighting Mike and the rest of our service and sales teams. We’re pleased we could address your Chevrolet Malibu’s needs with genuine support and no pressure. We look forward to helping you again in the future.

June 28, 2026

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Employee Rating

Really nice staff. Always a pleasure to deal with. Always can count on them keeping their schedule. Always a pleasure to deal with. Always can count on them keeping their schedule. More

by sean1320

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jun 28, 2026 -

Sawyer Chevrolet responded

It’s great to hear that Mike and the rest of our team made your visits pleasant and stayed on schedule. We appreciate you trusting us with your Chevrolet Silverado 1500. Thank you for sharing your experience.

June 23, 2026

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Fast scheduling, great communication and follow up, quick turnaround at repair time. Reliable and dependable turnaround at repair time. Reliable and dependable More

by slinkocirca69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Jun 23, 2026 -

Sawyer Chevrolet responded

Thank you for highlighting our fast scheduling, clear communication, and quick repair turnaround. We’re pleased your Chevrolet Spark service met your expectations and look forward to supporting you again.

June 23, 2026

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Great follow up and communication, promt scheduling, quick turnaround at repair. Dependable and reliable, Thank You. quick turnaround at repair. Dependable and reliable, Thank You. More

by slinkocirca69

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 23, 2026 -

Sawyer Chevrolet responded

It’s great to hear our team kept you informed, arranged prompt scheduling and delivered a swift repair turnaround. Thank you for entrusting us with your Chevrolet service.

June 22, 2026

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Sawyer Chevrolet has always been very accommodating in the care and service of my 2019 Equinox. the care and service of my 2019 Equinox. More

by Millie2019

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 22, 2026 -

Sawyer Chevrolet responded

Thank you for the kind words about our accommodating service for your Chevrolet Equinox. Keeping maintenance convenient and thorough is important so you can drive with confidence. We appreciate your continued trust and look forward to assisting you again.

June 18, 2026

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Employee Rating

Always get the best service here and am informed about everything going on with our cars. The staff are friendly and courteous to us and make us feel like family. everything going on with our cars. The staff are friendly and courteous to us and make us feel like family. More

by mrs_myers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 18, 2026 -

Sawyer Chevrolet responded

Thank you for trusting us with your Honda Civic service and for noting how we keep you informed. Our team enjoys making you feel welcomed and supported. We look forward to assisting you with your Civic again.

June 17, 2026

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Employee Rating

The scheduling was easy, the wait time was acceptable, the quality of work was good, and the price was reasonable considering the work performed. the quality of work was good, and the price was reasonable considering the work performed. More

by SHNIZAT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brie, Mike

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Jun 17, 2026 -

Sawyer Chevrolet responded

Thank you for mentioning how straightforward scheduling was and that the wait felt right for you. We’re glad the service on your Chevrolet Spark delivered in both quality and fair pricing. Mike appreciates your feedback and looks forward to assisting you again.