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Mike Capasse

Overview Reviews (426)

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Mike Capasse

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Mike Capasse

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9

426 Reviews

Overview Reviews (426)

Dealership Experience

4 yrs, 9 mos

Industry Experience

17 yrs, 9 mos

Languages Spoken

English

4.9

426 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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426 Reviews of Mike Capasse

April 19, 2024

Dealership Rating

Employee Rating

Checked to see that my problem was covered under warranty then took care of it. Very pleasant person. then took care of it. Very pleasant person. More

by skylyn5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 21, 2024 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

April 19, 2024

Dealership Rating

Employee Rating

My 2nd visit to Sawyer Chevrolet, impressed with the Professionalism,Knowledge,Friendliness of the staff, very satisfied with the performance of the Service Department & the maintenance they have done o Professionalism,Knowledge,Friendliness of the staff, very satisfied with the performance of the Service Department & the maintenance they have done on my truck. I have talked with Kim, Mike & Brianna & all 3 of these employees are a pleasure to work with. They are definitely building a Returning Customer Relationship with me, COMPLETELY SATISFIED with my experience at Sawyer Chevrolet. More

by EJKDD457

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron , Kim

Helpful 0

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Apr 21, 2024 -

Sawyer Chevrolet responded

Thank you for your very kind review. Mike, Brianna, and Kim strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

April 19, 2024

Dealership Rating

Employee Rating

Excellent customer service. Got me in and bavk out without any issues. Will use them again. Got me in and bavk out without any issues. Will use them again. More

by KC2DPEJOE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 21, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again.

April 17, 2024

Dealership Rating

Employee Rating

Everyone at Sawyers has always been courteous & helpful. Had my car inspected this last visit. No issues. It’s a pleasure talking and getting to know the employees. Had my car inspected this last visit. No issues. It’s a pleasure talking and getting to know the employees. More

by barb265

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Riordon, Brianna Caron, David Adsit

Helpful 0

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Apr 18, 2024 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

April 17, 2024

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Employee Rating

It was over an hour past my scheduled appointment time before. My vehicle was brought in for service and then I was charged more than quoted. I have purchased four vehicles from this dealer and i'm very d before. My vehicle was brought in for service and then I was charged more than quoted. I have purchased four vehicles from this dealer and i'm very disappointed as I get all of my service done there More

by dispatcher2021

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Barry Lang, Brianna Caron

Helpful 0

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Apr 20, 2024 -

Sawyer Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 13, 2024

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Employee Rating

They were friendly,helpful,efficient,fair,informative,orgorganized,transparent ,and thorough in a timely manner. friendly,helpful,efficient,fair,informative,orgorganized,transparent ,and thorough in a timely manner. More

by philmontfireco

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron, Brittany Trabona

Helpful 0

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Apr 14, 2024 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

April 12, 2024

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Employee Rating

they did what they said they would on time your lounge could be bigger enjoyed my time there could be bigger enjoyed my time there More

by HAVETOOL

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 13, 2024 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

April 11, 2024

Dealership Rating

Employee Rating

The service staff is courteous, efficient and professional. We know our Suburban is in good hands. professional. We know our Suburban is in good hands. More

by YOUNG.VICTORIALYNN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Caron

Helpful 0

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Apr 11, 2024 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

April 10, 2024

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Employee Rating

They are always there to help u with any issues . Staff is always friendly and welcoming Staff is always friendly and welcoming More

by lrmb64

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Helpful 0

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Apr 11, 2024 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

April 10, 2024

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Employee Rating

Fast, excellent, efficient service. I trust them to take care of my vehicle. Awesome place. I trust them to take care of my vehicle. Awesome place. More

by maisiemaddie0624

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Apr 11, 2024 -

Sawyer Chevrolet responded

Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

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