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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
985 Reviews

986 Reviews of Sawyer Chevrolet - Service Center

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June 24, 2022

My Equinox was given an inspection and it was done quickly and very well. What was special was how Mike kept me informed of progress and how nice he was. Mike was wonderful. More

by RGULDENSTERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sawyer Chevrolet. Please don't hesitate to reach out if you need anything else.

June 23, 2022

Amazing and very helpful. . get you what you want and get you in and out quick More

by Drsadvocate828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

June 23, 2022

Great service and friendly staff. Highly recommend this dealer for service of your Chevrolet products More

by tobytobiassen1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jun 24, 2022 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet!

June 23, 2022

Poor customer service. Damaged my car, huge scrape in bumper in the side. Inaccurate information given. Poor communication. Extremely dissatisfied. More

by SANA711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Capasse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Sawyer Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

June 21, 2022

everyone treats me like the most important person in the shop. they go out of their way to make me happy More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes
Jun 21, 2022 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 21, 2022

I had a check engine light come up on my 2018 Diesel Chevy Colorado Just before it was due for state inspection. The Sawyer Service Team, was able to diagnose the reasons for the the trouble light, make More

by mansellj2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jun 21, 2022 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 20, 2022

The staff are very efficient organized and pleasant to work with. The dealership itself is immaculate. More

by Cflynch55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Sawyer Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

June 20, 2022

Outgoing personable counter persons and a skilled technician made my service visit a pleasant and surprisingly inexpensive one. More

by caseyharland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jun 21, 2022 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sawyer Chevrolet!

June 20, 2022

I have always had a pleasurable experience at this dealership. The staff is both courteous and knowledgeable. More

by Cobadjob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again!

June 20, 2022

Good service but a bit too pricey. Would try have coupons for the services next time. More

by ransom7379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jun 21, 2022 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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