Sawyer Chevrolet - Service Center

The dealership as a hole is fine. The service until now has been fine. Recently the truck was brought in with a problem concerning the radio. Was told it had to be replaced. We made the decision to replace has been fine. Recently the truck was brought in with a problem concerning the radio. Was told it had to be replaced. We made the decision to replace it. At the same time I was having a problem with the key getting stuck in the ignition. They ordered a part for it and put it in. It was OK for awhile then it started doing it again. Was told it needed a new shifter. They did it a a reduced price but if it was done the first time the total full price would have been less than what I ended up paying. Back to the radio, they replaced it. Now not only was the radio doing strange things but the whole unit was also. Switching screens, calling onstar by itself, wouldn't react to touch controls and more. They replaced the radio and told me it was fixed. NO IT WASN'T. The first thing I did when I got in the truck was try to tune the radio. There was no response to anything I touched. The truck stayed there so they could fix it. I used to be a mechanic, when I fixed something I would run it through its paces to make sure it was right before I said it was done. This was not the case here. They said it was the touch screen and they put a new one in and didn't charge me, as I believe they shouldn't have, so that was something but I can't believe that wasn't checked before I was told it was fixed the first time and I have to wonder if that was all that was needed in the first place. I am truly reconsidering my loyalty to Sawyer. My confidence in the service dept. has surely been damaged. More

My service experience was very good. The staff was courteous and professional. The truck was repaired and I'm on the road again and hasn't acted up since courteous and professional. The truck was repaired and I'm on the road again and hasn't acted up since More

So far so good on the repairs I Had done. I will have to come back to have a module programmed to the factory settings. come back to have a module programmed to the factory settings. More

This is a very friendly shop. They get right to the point of the car repairs with you. I trust all the mechanics. They can work on my car anytime it needs it. of the car repairs with you. I trust all the mechanics. They can work on my car anytime it needs it. More

Have been with this dealership for 7 years.I have been extremely happy with all my visits. I have confidence in their workmanship and know I will always be taken care of promptly. extremely happy with all my visits. I have confidence in their workmanship and know I will always be taken care of promptly. More

Excellent, excellent, excellent. The service department is top notch. I wouldn't bring my vehicles anywhere else. Thank you for such wonderful service and keep up the great work. is top notch. I wouldn't bring my vehicles anywhere else. Thank you for such wonderful service and keep up the great work. More

John Campisi was friendly and helpful from the very beginning. He is polite and would answer any questions and try to resolve and issues. When I go in to drop off or pick up my vehicle from having some beginning. He is polite and would answer any questions and try to resolve and issues. When I go in to drop off or pick up my vehicle from having something looked at or fixed, the girl behind the counter is extremely friendly. She’s is very helpful. Both are very personable. More

As I have said in a number of these rating requests, the dealership is always immaculately clean and the service personnel courteous, friendly, and professional. There is no compelling reason to go anywher dealership is always immaculately clean and the service personnel courteous, friendly, and professional. There is no compelling reason to go anywhere else. More

The dealership is always very nice and the staff are always very friendly. Great service as always The people are always very courteous and very professional. always very friendly. Great service as always The people are always very courteous and very professional. More

Always a great experience at Sawyer Chevrolet in Catskill N.Y. Very nice dealing with the Service Department staff on all past visits. I’m sure future visits will be the same! N.Y. Very nice dealing with the Service Department staff on all past visits. I’m sure future visits will be the same! More