Sawyer Chevrolet - Service Center
Catskill, NY
1,035 Reviews of Sawyer Chevrolet - Service Center
Sawyer’s always has courteous staff,nice waiting area,and they update me as to the details of my appointment. they update me as to the details of my appointment. More
Scheduled my Cadillac SRC for oil change, new tires and to address leak in my drivers side floor when it rained. The day before my scheduled appointment, Check Engine light came on. Turned out to be same to address leak in my drivers side floor when it rained. The day before my scheduled appointment, Check Engine light came on. Turned out to be same replacement part that was done before. They replaced same part (no charge) and found underlying issue for an additional part which delayed my getting the car back, but they offered a loaner to me. I told them I didn't need it, but they were prepared to in case it got delayed further and would even deliver loaner to me. I had my car detailed and it came out beautifully. While my vehicle was there, I called them about a recall notice I had just received. They had already taken care of it! Briana was exceptional in researching best tires and giving clear cost and time frames for everything. The entire staff was very patient with my inquiries. Kudos to Dave, Mike, and Katie. Very thorough, very patient. Highly recommend their service department. More
People were friendly. Waiting room was nice. Did not take an abnormal amount of time. take an abnormal amount of time. More
The staff at the dealership are very knowledgeable and they are able to answer our questions they are able to answer our questions More
The check out process was slow and the service employee had some difficulty understanding the the bill and it required her to leave the register for clarification. I was so glad I brought my invoice with t had some difficulty understanding the the bill and it required her to leave the register for clarification. I was so glad I brought my invoice with the deposit and guaranteed price. After a bit of delay she returned with the correct figure. My confidence with service has been affected by this and I will be more aware going forward. More
Outstanding! I recently moved to the area and did not buy my truck from Sawyer yet they treated me like I bought 10! my truck from Sawyer yet they treated me like I bought 10! More
I always have a good experience at Sawyer Chevrolet service dept. Honest and professional. Thanks Mike and Dave! service dept. Honest and professional. Thanks Mike and Dave! More
Very easy dealing with all the professionals at the dealership and service department. Very satisfied dealership and service department. Very satisfied More
Very good service and why I go there even though a little bit more expensive. bit more expensive. More
Staff always friendly and accommodating! That is why our family continues to drive almost an hour to Sawyer for services and purchases!! Keep up the great work! family continues to drive almost an hour to Sawyer for services and purchases!! Keep up the great work! More