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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
992 Reviews

992 Reviews of Sawyer Chevrolet - Service Center

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February 11, 2021

Waited in line to pay for oil change and inspection for 20 minutes. Earlier visit to replace grill because the finish was coming off. Dealership installed the wrong color grill. More

by Abr755
Recommend Dealer
No
Employees Worked With
Brianna Caron
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Sawyer Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership and we apologize for the long wait. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

February 10, 2021

Excellent service always very helpful and friendly. They explain everything very well on what was done on your vehicle and if you had any further questions or there was an issue with what was done they imme More

by kamofathens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 10, 2021

Sawyer Chevrolet provides Excellent customer service. If there’s a problem they will resolve it. They are always willing to do whatever it takes to get the job done correctly. More

by bonellikathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Siracusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Feb 10, 2021 -

Sawyer Chevrolet responded

Thank you, Kathy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

February 06, 2021

Great service as always. Got my wifes car on, did what was asked and didnt try to sell her unneeded things. Service was prompt and done really well More

by dsak6395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Feb 06, 2021 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

February 05, 2021

As usual just great! I called and made an appointment for an oil change & tire rotation. The appointment was made for the next day at 9am. My vehicle was finished an hr later with no nonsense. Sawyer More

by rfido3@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becca, Michael Asare
Feb 05, 2021 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2021

Service was fine1 complaintSuggest replace battery at Service was fine 1 complaint Suggest replace battery at cost of $204.36 plus tax and labor. This would be battery #3 original when I bought it 201 More

by griffisjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Asare
Jan 31, 2021 -

Sawyer Chevrolet responded

Thank you for being a valued customer, Jim! We appreciate you taking the time to leave us this feedback.

January 30, 2021

They have always fixed my car issues, and i love that they video the problems that need attention and send it to you before they do the work, they give the customer the option of deciding... More

by lenneice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Jan 30, 2021 -

Sawyer Chevrolet responded

Thank you, Lenneice, for your business, and this five-star review! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sawyer Chevrolet!

January 27, 2021

Had an urgent issue idiot light low coolant walk in short wait always have been taken care of above and beyond always return with to More

by PINKYMONKEY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Sawyer Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

January 27, 2021

I have had a lot of tire wear problems with both of my chevy equinox 2018.Michael said he would see if he could help.He called me the next day and found me Cooper tires.Hope they wear better than the las More

by n2kn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Jan 27, 2021 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. Michael and our team work hard to make sure our guests have an exceptional experience. We are happy to hear that Michael could find your tires for your Equionx! We will share your comments with our team, and we look forward to working with you again.

January 26, 2021

Great experience, and an excellent staff. Everytime I go there its always just a simple and fast experience. I highly recommend Sawyer Chevrolet to all. More

by markb121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Camburn, Fred Hayes, John Campisi, Michael Asare
Jan 26, 2021 -

Sawyer Chevrolet responded

Mark, thank you for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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