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Saybrook Ford

Old Saybrook, CT

4.4
144 Reviews
Call Dealership (860) 388-1293

1 Ford Drive

Old Saybrook, CT

06475

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144 Reviews of Saybrook Ford

November 02, 2025

Easy to talk to. Informative.fast service. Thorough .when I bring my vehicle in for service,although basic, l am greeted nicely. More

by Edscarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mossberg, Paul Visconti
Report | Print
October 30, 2025

Excellent customer service and smart and reliable. Always on time, knowledgeable, and great to talk to about anything I am concerned about with my car. More

by gerri_lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mossberg, Paul Visconti
Report | Print
Oct 31, 2025 -

Saybrook Ford responded

Gerri, thank you for the wonderful review! We're happy to hear that you always find our team knowledgeable and responsive at Saybrook Ford Inc. We're here for you any time you need us!

October 24, 2025

I like working with them, competent, helpful, knowledgeable, and friendly.good, smart, other worldly, and I’ve run out of superlatives- More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maneck Sopariwala, Steven Mossberg, Paul Visconti, Anthony Garcia
Report | Print
Oct 27, 2025 -

Saybrook Ford responded

Steve, receiving this feedback has made our day! We are thrilled your experience was a great one. Thank you for choosing Saybrook Ford Inc.

October 04, 2025

I enjoyed working with William and the sales team. He returned all emails in a timely manner. Excellent service. Thank you More

by dcoffman915
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Polito
Report | Print
Oct 06, 2025 -

Saybrook Ford responded

Thank you for your wonderful feedback! We will pass along your appreciation to William and the rest of our team. Thanks for choosing Saybrook Ford Inc.!

August 24, 2025

Scheduling was quick and easy. Got done when I asked for it. Good guys. Always a good job More

by georgelimosani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Visconti
Report | Print
Aug 25, 2025 -

Saybrook Ford responded

George, thank you for trusting the Saybrook Ford Inc. team with your service needs! We look forward to seeing you next time!

August 11, 2025

Service dept was helpful , on time and efficient . it Was Very good experience over all More

by Tms999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Visconti
Report | Print
Aug 12, 2025 -

Saybrook Ford responded

Thanks a bunch, from the Saybrook Ford Inc. Team!

July 18, 2025

Service department is helpful and knowledgeable. They take the time to explain everything they do. More

by kelmbeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Mossberg, Paul Visconti
Report | Print
Jul 18, 2025 -

Saybrook Ford responded

It's great knowing that our team has done their part to ensure a five-star experience for you! Thank you for the review! - Saybrook Ford Inc.

June 22, 2025

Paul service manager seemed fair. No problems at this point after purchasing a used truck in 2023. More

by Wildsilvie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Visconti
Report | Print
Jun 23, 2025 -

Saybrook Ford responded

Thank you for trusting Paul & the Saybrook Ford Inc. team with the care of your truck! We look forward to continuing to serve you in the future!

October 28, 2023

Sales experience is better than most but Service after the sale including term of sale and safety inspection/warranty is an absolute joke. I’d buy elsewhere if I could. More

by Np
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Guy french, Anthony Garcia
Report | Print
June 22, 2023

These guys are THE WORST. Brought my 2015 F350 in for a transmission fluid change. Left and came back come to find they under filled it by 4 quarts. Catastrophic damage had to More

by TuchmannZ
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Daryl , Paul Visconti
Report | Print
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