Scanlon Acura

I can’t say enough about this dealership. We called around to several dealerships because we had our own financing through NFCU and Scanlon was the only place we called that welcomed us with We called around to several dealerships because we had our own financing through NFCU and Scanlon was the only place we called that welcomed us with open arms. We drove over 6 hours and was at the dealership maybe a hour and we was done. Another thing that will separate this dealership from the rest is, believe it or not, they were up front and honest with us. Most dealerships while in the finance department will push you to buy this and buy that but we said no one time and that was that. It was WONDERFUL to not feel pressured to buy the “extra” stuff that sometimes we may or may not need. If you go, ask for Dan Clifford, John Gallman and Grant LaFrinier. They were the best. More

Great doing business with Scanlon! Fair and transparent. Made sure we were taken care of and happy. Ask for Mike Fendley the Sales Associate there, you'll be in good hands!! Fair and transparent. Made sure we were taken care of and happy. Ask for Mike Fendley the Sales Associate there, you'll be in good hands!! More

The team at Scanlon Acura sets the bar high for other dealerships when it comes to the overall car buying experience. Never in the past 25 years have I had a car buying experience as easy and as pleasura dealerships when it comes to the overall car buying experience. Never in the past 25 years have I had a car buying experience as easy and as pleasurable as this one. I worked with the Scanlon team on the sale and financing remotely and drove 2.5hrs to efficiently finalize the deal and pickup the vehicle to drive home that evening. I left Scanlon Acura an extremely happy customer. Everyone on the team that was involved along the way deserves a huge thank you. Jeremiah Dickerson - Internet Sales, Mike Fendley - Sales Consultant, Dan Clifford - Sales Manager, and Grant LaFrinier - Business Manager. It was a pleasure to do business with everyone involved. Thank you! More

Easy to work with and helpful in the overall buying experience. Would recommend this dealer. experience. Would recommend this dealer. More

Purchased an older 2005 Porsche Boxster and the experience was "sub-par." While I thought I received a decent deal, they did not disclose all issues and refused to honor what they promised / "warr experience was "sub-par." While I thought I received a decent deal, they did not disclose all issues and refused to honor what they promised / "warrantied". Flew down to FL from NJ based on email / phone conversation and trusted their "brand name" of being a Acura / Lexus dealer but they are nothing more than a "let's-make-a-quick-bucks" dealer. Their argument was "oh, this is a 18 year old car, blah blah" which I fully recognized. I did not make a single comment / fuss about the following items, as I expected these type of issues from an older car: 1. 21 error codes (I have these documented) and various scratches 2. Foams from vents which costs over $4K to replace the evaporator box – AC / heater will stop working soon as the vent door inside the car will have holes (those foams are “gone”) and cannot divert hot / cold air anymore 3. Convertible top misalignment (not closing properly) + wire / string cut + missing parts 4. Convertible top rubber seal bent / not secured 5. Loose parts in the convertible stowage area 6. 10-13 year old tires plus tires installed on wrong rims (front tires on bigger real rims, vice versa) 7. Missing engine cover fasteners (3 out of 4) Again, The dealer’s argument was “this is a 18 year old car so we can’t do anything” while publishing on their website with so called Worryfree Warranty for 30 days (all these issues are discovered well before 30 days, basically day 1 or 2, or as I was driving home from the dealership): 1. A safety issue - windshield chip / crack (initially hard to see but discovered as I was driving out of the dealer parking lot and sent a picture immediately) – the dealer agreed to send me a check for $100 for the repair which is fair but never did. Plus a pro who tried to repair said this needs to be replace as there was a previous repair attempt to fill (or poorly repaired with residues inside the chip / crack) – recommended a replacement a. To be fair, I DID NOT get a Porsche OEM estimate which can exceed $1000, but got a generic estimate for around $525 2. The following items do not work: 1) stereo, 2) heated seats, 3) headlight washer, 4) homelink buttons (not a synch issue but the light does not flash at all) – this requires a visit to a Porsche dealer (the closest one around my house charges like $325 an hour, by the way) to perform an “infamous” vehicle handover procedure with Porsche specific software (i.e. PIWIS); to be fair, I tried to find indy shops (NOT A DEALER) with the software and lower rates (e.g., $150 – 200) My main issue for me is that there were not disclosed upfront – I understand the homelink button not working but heated seats can be checked by simply pushing a button which is next to an AC button (to see whether it even lights up). In addition, I have a written message agreeing to $100 reimbursement for the windshield repair which was subsequently ignored. I initially thought I found a great dealer (as we own Acura and consider getting a new Lexus / Acura) in Fort Myers area as we consider moving down to Tampa / Sarasota area (including Fort Myers / Cape Coral), however, deeply disappointed by basically zero communication / willingness to assist right after I signed the papers. At least I discovered these types of dealer issues earlier with a “cheaper Porsche” and not with a 70K SUV purchase. In short, the dealer may treat customers differently dependent on how much money you fork over to them (or whether you have signed the paper yet), but certainly did not get my vote. More