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Scanlon Acura
Fort Myers, FL
365 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 365 reviews
May 03, 2020
Excellent service, your service department is extremely helpful and knowledgeable, my experience from purchase in 2012 to today’s visit has always been satisfaction. So thank you. helpful and knowledgeable, my experience from purchase in 2012 to today’s visit has always been satisfaction. So thank you. More
by lolimaka
Employees Worked With
Salvatore Schwabach
April 29, 2020
Excellent New Car Experience Last week I leased a 2020 MDX. I have been an Acura customer for years, I knew which vehicle I wanted in advance. I contacted a salesman by the name Last week I leased a 2020 MDX. I have been an Acura customer for years, I knew which vehicle I wanted in advance. I contacted a salesman by the name of Jesse Sellers over the phone and we made a deal within 30 minutes. Jesse was courteous, professional, knowledgeable and patient. Jesse was not your typical "car salesman" - no double talk, just straight forward information. What a pleasant experience! When I picked up the car -Jesse had all the paperwork prepared - (due to the current pandemic), I was in and out of the dealership within an hour. Jesse is a true asset to Scanlon Acura. More
by bobp
Employees Worked With
Jesse Sellers
April 29, 2020
Service Department I leased a 2020 MDX from Scanlon and wanted roof rails installed. I was introduced to Clay Kvetko from the service department by my salesman Jesse Sel I leased a 2020 MDX from Scanlon and wanted roof rails installed. I was introduced to Clay Kvetko from the service department by my salesman Jesse Sellers. Clay was just as professional and courteous as my salesman (Jesse Sellers). When I arrived to have the work done - Clay was very patient and knowledgeable. He told me it would take approximately an hour and half to complete the job. The job was completed, car washed within one hour and 15 minutes. Clay went over pricing in detail before and after service was done to the car. I will be using Scanlon's service department in the future - what a great experience! More
by bobp
Employees Worked With
Jesse Sellers, Ray Grybel, Clay Kvetko
March 21, 2020
Mr. Arron Pless and his team of Service Representatives, (Nick) are informative, courteous and knowledgeable. I was taken care of immediately and the work performed was done efficiently and in a timely mann (Nick) are informative, courteous and knowledgeable. I was taken care of immediately and the work performed was done efficiently and in a timely manner. Thank You and keep up the great work More
by acosta
Employees Worked With
Aaron Pless, Carole McCaige, Nicholas Megaloudis
March 15, 2020
Impecable service leading to a delightful experience Rob Cohan was the salesman I dealt with from the start. He was low pressure and did what he needed to do to help me secure and purchase my car from Sc Rob Cohan was the salesman I dealt with from the start. He was low pressure and did what he needed to do to help me secure and purchase my car from Scanlon Acura. When I flew to Fr Myers to pick up my car, he met me at the airport and drove us back to the dealer where everything was ready. I gave him the necessary paperwork and I was in and out of the dealership within 45 minutes and back on the road to home. More
by DeaconChef
Employees Worked With
Robert Cohan
February 27, 2020
Excellent service employees are all very pleasant, courteous and helpful answering questions and explaining. They are efficient and get the job done and wait times are usually short depending on what courteous and helpful answering questions and explaining. They are efficient and get the job done and wait times are usually short depending on what work is being done. More
by koffecupon42
Employees Worked With
Aaron Pless, Carole McCaige, Clay Kvetko, Salvatore Schwabach, Jose Ruiz
February 26, 2020
Friendly, professional team that makes you feel like you’re there only customer. Best Service Department in Florida. I would highly recommend to potential customers you’re there only customer. Best Service Department in Florida. I would highly recommend to potential customers More
by Tomfog56
Employees Worked With
Jesse Sellers, Carole McCaige, Felix Ludy, Jose Ruiz
February 14, 2020
rdx service very quick, everyone was very helpful. nice to know i can get regular service without making an appointment. I was very satisfied with everything and very quick, everyone was very helpful. nice to know i can get regular service without making an appointment. I was very satisfied with everything and be back again More
by dcmarrazzo
Employees Worked With
Felix Ludy, Jose Ruiz
February 12, 2020
Jose Ruiz Service person Jose did an excellent job dealing with my first visit with my RLX, as it is a hybrid, I had many questions that he answered, if he was not sure he che Jose did an excellent job dealing with my first visit with my RLX, as it is a hybrid, I had many questions that he answered, if he was not sure he checked and gave me the correct answer. I can appreciate how he handled my questions. He is a very good part of the Acura team. More
by Rab2007
Employees Worked With
Jose Ruiz
February 10, 2020
Excellent Service My Acura MDX needed an oil change. After the multi-inspection it was discovered I needed to replace the brake fluid. They were unable to get the cap My Acura MDX needed an oil change. After the multi-inspection it was discovered I needed to replace the brake fluid. They were unable to get the caps off easily as they were rusted. So it was recommended to replace the wells the fluid goes in. We ordered the parts. It was an expensive repair. When they worked on it they found they were able to remove the caps without damage to the part the fluid is held. They returned the parts and I was only charged for the brake fluid change. I worked with Clay and he walked me through all the steps and was very kind and helpful. I had a beautiful loaner car for that day, and was very happy they could resolve this brake problem. I would highly recommend Scanlon Acura in Fort Meyers. Expert, respectful, and kind service people. Thank you, Carol Francis More
by Francisart.mac
Employees Worked With
Clay Kvetko
