Scanlon Acura

My new MDX Jesse Sellers is THE MAN to work with on the purchase of your next car. He is professional, knowledgeable, patient, and will work FOR the buyer. W Jesse Sellers is THE MAN to work with on the purchase of your next car. He is professional, knowledgeable, patient, and will work FOR the buyer. We have purchased over 20 cars in our lives and SCANLON was the absolute best experience bar none! More

Bait and switch When we initially came in bob seemed nice enough but we were very specific in the deal we were looking for and already had confirmed and he assured us When we initially came in bob seemed nice enough but we were very specific in the deal we were looking for and already had confirmed and he assured us he could match the deal. We left and returned to find the dealership closed at 5 pm on a Saturday and not reopen until Monday. Bob was called at 10am and was with another customer. A return call to him was placed at 11am to confirm the deal and he answered but again said he was with a customer and would return our call shortly. We finally drove down after two additional hours and no return call and were told he was still with a customer though no customer ever stepped foot into his office. He shuffled us off to a poor internet manager to "do the paperwork" and after another hour of waiting when we said we didn't have much time we were then told sorry we don't actually have the car! When we asked the internet manager how this happened he said maybe the car sold in the three hours they had been open that morning while we were waiting for Bob to call us back! When questioned Bob said he never told us he had the car which clearly isn't true or why would we be there in the first place and then he admitted he thought he could get the car. In the end Joe brought us in and told us the best he could do was over 100 higher a month than we were promised and we were told if we had the initial deal to go and take it. Clearly they are not ethical and they wasted a lot of our time. I will be sure to tell everyone I meet and as many social media sites I can of this to warn other buyers from making the same mistake! More

Excellent Experience Mine was an 'internet purchase' of a used Honda van, The salesman John Gallman was attentive, honest, and completely professional and a pleasure to de Mine was an 'internet purchase' of a used Honda van, The salesman John Gallman was attentive, honest, and completely professional and a pleasure to deal with... The Dealership followed through with everything they represented... I would highly recommend John Gallman and this dealership Dave K More

Good experience The only reason this deal was consumated was Jesse Sellers. The repoire and credibility he projected convinced both my wife and me that we should deal The only reason this deal was consumated was Jesse Sellers. The repoire and credibility he projected convinced both my wife and me that we should deal with him and Scanlon rather than the competition that offered a brand new vehicle rather than the demo at a comparable price. Kudos to John Santillo as well, he solved a problem that would have blocked the deal date, because of his sagacity, he wasable to get the deal done now rather than down the road. Jesse and John were a team I'd be happy to recommend. And Susan did a good job as well. More

Short and Sweet From the minute I called Scanlon Acura on Tuesday May 6th and spoke to Eric, I knew this was going to be a good experience (short and sweet) and I wou From the minute I called Scanlon Acura on Tuesday May 6th and spoke to Eric, I knew this was going to be a good experience (short and sweet) and I would be able to accomplish my goals without problems. I needed to trade in a car, lease a new car and have my new car shipped to New Jersey, (things like this can get complicated). Eric assured me on the phone it could all be done and also mentioned Scanlon would pay for shipping my new vehicle to New Jersey. I told Eric I would come see him on Thursday but decided to go that afternoon. On my way to Scanlon, I visited another Acura dealer closer to my home in Naples Florida. The minute I walked in I knew this was not the right place for me but just wanted a price to compare to. When I arrived at Scanlon, Eric was there to greet me and we immediately started to make the deal. They offered good money for my trade in and I got a better price for my new TL lease. Eric worked with John (sales manager) who was a terrific guy and made me the best deal possible. When Eric and John told me this was the best they could do, I believed them. I filled out some paper work, took a look at my future car and agreed to come back Saturday to finish the deal and give them my trade in. On Saturday everything was ready when I arrived, I signed a few more papers and was handed off to Don (business manager). Don did his best to try and sell me on all the programs he felt strongly about but I had already made up my mind beforehand to stay in my budget and did not buy any extras. A question came up about insuring the car properly (Florida and New Jersey), these things can be complicated. Don worked with me every step of the way and had the patience of a saint. He made sure I received the correct (legal) answers and did everything in his power to make me feel comfortable. Once Don and I had finished, Eric showed me how to use all the gadgets in the car, (Bluetooth, Nav System, etc.). He took all the time I needed and made sure I was satisfied. If this all sounds like an all day affair, it wasn't. Had it not been for the insurance issue, I would have been in and out in less than one hour. Eric, John and Don are true professionals and if you live in the Ft. Myers, Naples area and are looking for an Acura, you would be crazy not to go see the boys at Scanlon. More

Best dealership in the Lee-Collier area. In Sept. of 2010 we saw an ad for a 2007 MDX at Scanlon Acura. We were actually on our way to purchase a BMW X5 which we had seen over the weekend at In Sept. of 2010 we saw an ad for a 2007 MDX at Scanlon Acura. We were actually on our way to purchase a BMW X5 which we had seen over the weekend at another dealership. The salesman Bob Pesic showed us the MDX and it was exactly what I was looking for. I had owned Acura's in the 80's and 90's and loved them and decided to purchase the MDX that day. My partner was in a lease that we were wanting to get out of because the dealership treated us so badly and also the car was experiencing too many repairs. We decided to go see Bob Pesic and to our surprise we traded in the lease car and drove away in a brand new TSX. Today after having the TSX for almost 3 years we are now in a SE TL thanks to Bob Pesic and Joe Ferrigno for working out such a great deal for us. Bob Pesic never pressured us once into purchasing or leasing a new car from him and that is why we always come back to him. The service dept. over the years has gone above and beyond what I have ever expected. This is why we come back to Scanlon Acura....they treat you like family. More