Scanlon Acura

Michael and Dan at Scanlon Acura were both genuine and kind. While eager to help me get the BEST deal for my New 2021 Acura TLX on the phone they made sure the process was seamless and easy. Scanlon is ac kind. While eager to help me get the BEST deal for my New 2021 Acura TLX on the phone they made sure the process was seamless and easy. Scanlon is accurate and considerate! More

Drove in with request. Drove out 30min later full filled. Great service. Friendly and competent. I am very pleased with Scanlon and look forward to many years of service Great service. Friendly and competent. I am very pleased with Scanlon and look forward to many years of service More

I have had just two experiences at Scanlon Acura with regards the service and both have left me extremely frustrated. DO NOT, I repeat, DO NOT get your car serviced at Scandal Acura. My first appointmen regards the service and both have left me extremely frustrated. DO NOT, I repeat, DO NOT get your car serviced at Scandal Acura. My first appointment on October 7, 2020 was to have a host of things completed (broken door handle, backup camera not working, brakes replaced, transmission flush, etc...) and since it had been about a year since the oil had been changed on the car I asked if they could also change the oil - which of course they said they would. Then when I went to pick it up I noticed that the oil life was still at 30% (not reset to 100), so I brought it back and asked if they forgot to reset the oil life. They admitted they forgot to change the oil (even though it was on the service request paperwork). My second appointment on Dec 3, 2020 was to have the oil changed that they forgot to change on Oct 7. They tried to sell me a $120 B1 service - but I told them that I only needed the oil change. I instructed them not to wash the car (I'm very particular about the car and do not go through automatic car washes). The oil change was completed in about 90 minutes and when I returned to the car, I noticed that it had been washed. Upon further inspection there is paint missing in both the front and rear bumpers because of the automatic car wash that they use. I will not be going back to Scandal Acura, EVER. And I am making it a personal mission of mine to steer anyone and everyone I can away from the Scandal brand. THEY. ARE. TERRIBLE. More

Jose was awesome. Provided excellent communication and engagement. Work was done quickly ahead of schedule and the vehicle was nice and cleaned when returned.10 STARS engagement. Work was done quickly ahead of schedule and the vehicle was nice and cleaned when returned.10 STARS More

Michael was patient and let us work through the decison process without pressure. It was worth driving the extra 30 miles to get the service and Scanlon stress free culture. process without pressure. It was worth driving the extra 30 miles to get the service and Scanlon stress free culture. More

My wife and I have dealt with the Scanlon family of dealerships since 1997 when the company sold Lincoln and Mercury automobiles. Our latest two transactions were the lease of an Acura ILX IN 2018 and dealerships since 1997 when the company sold Lincoln and Mercury automobiles. Our latest two transactions were the lease of an Acura ILX IN 2018 and a new ILX on 11/13/20. The sales people are friendly, helpful, patient, and sincere. The quote for the lease I received on the phone from Dan the sales manager was exactly what we paid-no surprises. Our salesman Mike Messina was terrific and took a considerable amount of time demonstrating the car’s features. A great experience. More

I am always happy when I take my car in for service at Scanlon Acura Ft. Myers fl. My service advisor is alway ready to take care of my car. I also have a loaner car read for my use. Plus I love my MDX. Scanlon Acura Ft. Myers fl. My service advisor is alway ready to take care of my car. I also have a loaner car read for my use. Plus I love my MDX. More

Great customer service! Sam and management were super helful with our car purchase!!! They made the whole process stress free and enjoyable. I can't wait to purchase my next car with them again. helful with our car purchase!!! They made the whole process stress free and enjoyable. I can't wait to purchase my next car with them again. More

It was worth driving 75 miles when there was a nearby dealership down the road. Mike Messina was professional, pleasant and completely transparent about the cost of the vehicle. He made it an easy decisi dealership down the road. Mike Messina was professional, pleasant and completely transparent about the cost of the vehicle. He made it an easy decision to purchase the vehicle at Scalon. More

I could not be more that pleased in visiting such a friendly place. Jessie made me and my husband feel welcomed and helped us navigate through the lease painlessly. friendly place. Jessie made me and my husband feel welcomed and helped us navigate through the lease painlessly. More